An exciting opportunity has arisen for a proactive and hands-on Team Leader to support the day-to-day operations of our Dimensions Department. This fast-paced role combines team leadership with active involvement on the production floor, ensuring quality, productivity, and safety standards are consistently met.
You will lead and support a team of Production Technicians within a controlled manufacturing environment, driving performance, continuous improvement, and team development. The role includes overseeing key lens-processing activities such as polishing, hydration, cleansing, measuring, and optical verification to ensure products meet specification before progressing to Cosmetic Inspection.
Working closely with Production Managers, you will support training, staffing, process improvements, and overall team performance, while acting as a key point of guidance and support across the department.
The role is based at our state-of-the-art Global HQ in Worthing, and you will be required to work 12 hour day shifts in a 4 on, 4 off rotation.
What You’ll Be Doing
- Oversee room performance, working on and off the machines and processes when required to achieve required daily / weekly output.
- Review, implement and assist with Process Improvement activities and new ways of working.
- Lead staff training and certification when required.
- Be an active go to technician who is open to support new starters and maintain a high level of ability within the area, a strong people person is required.
- Look at forward demands and plan with the area lead the need for any overtime or staffing increases / training requirements.
- To carry out any duties as requested to aid the production process and deemed required by the area lead or the production managers.
- Lead and coach your team to ensure strong performance that drives results, including the management of poor performance/behaviour in line with HR support.
- Take responsibility for the motivation and engagement of your team members ensuring they receive recognition that makes them feel valued and feedback that helps them improve.
- Continually monitor sickness absence ensuring any repeated patterns/persistent absence is discussed and managed in line with HR support.
- Be fully involved in daily workflows and instructions to all staff to keep in line with production demands.
Health, Safety & Quality
- Ensure that the Company’s Health & Safety policy and procedures are followed.
- Follow safety procedures and use the protective equipment provided and per SOP and best practice.
- Ensure the Quality Policy and procedures are adhered to.
- Follow Good Manufacturing Practice (GMP), including equipment and facility cleaning.
- To complete all data entries accurately and fully onto the process records.
- Promoting best practice and acting in the best interests of the company.
What We’re Looking For
Essential Skills & Experience:
- Previous experience in a supervisory or team leadership role
- Strong team player with the ability to motivate and support others
- Experience within a hands-on manufacturing or production environment
- Good communication skills with the ability to provide clear instruction and guidance
- Excellent attention to detail and accuracy
- Good manual dexterity
- Computer literacy and confidence working with production records/data
- Self-motivated, organised, and accountable
- Ability to take ownership and make decisions confidently
- Positive attitude towards change and continuous improvement
Desirable Skills & Experience:
- Experience working within a regulated manufacturing environment
- Understanding of GMP or cleanroom working practices
- Knowledge of Lean Manufacturing, 5S, Kaizen, or Continuous Improvement methodologies
Why Join Us?
- Competitive pay for financial security & stability
- Annual Wellbeing Reimbursement (for Spa Treatments, Gym Memberships, Dentistry & more!)
- On-site Parking & Restaurant for convenience and cost efficiency
- Private Healthcare & On-site Monthly Massages
- Ongoing technical training to help you succeed and progress
- Recognition Programs that celebrate teamwork & individual contributions
- Modern Manufacturing Environment with state-of-the-art facilities
- Supportive Team Culture built on collaboration & respect
- Consistent Shifts to support your work life balance & social life
- Pension Plan to secure your future
- Cycle-to-Work Scheme to stay active and eco-friendly
- Enhanced Parental Pay to support growing families
- Referral Bonus to be rewarded for recommending talent
Benefits:
- Canteen
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Referral programme
Ability to commute/relocate:
- Worthing BN14 8AQ: reliably commute or plan to relocate before starting work (required)
Experience:
- Manufacturing: 2 years (required)
- Leadership: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
