Sales Advisor — Knutsford Showroom
We're looking for an awesome colleague to join our Showroom team in Knutsford town centre, representing The Cotswold Company and helping customers find furniture and homewares they'll love for years to come.
This is a part-time role, working 16 hours per week on a rota basis, including weekends and bank holidays. You'll build genuine relationships with customers, using your natural ability to understand their individual style and needs, and guide them towards the perfect pieces for their home. You'll bring transferable retail or customer service experience — it's a bonus if you've worked in UK furniture or homewares before — along with real enthusiasm for our brand, products, and the service we provide.
Our Sales Advisors bring energy and self-motivation, communicate brilliantly, and genuinely enjoy talking to customers. You'll be professional yet personable, comfortable working independently towards your own targets, and just as comfortable pulling together with our dynamic, ambitious team to hit collective showroom goals.
What you'll be doing
- Delivering a friendly, knowledgeable, and personalised customer experience
- Driving profitable sales through strong product knowledge and effective selling techniques
- Meeting and exceeding agreed targets and KPIs
- Spotting opportunities for cross-selling and upselling
- Keeping the showroom merchandised to the agreed layout plan, presented to a high standard, and clean
- Setting up and taking down sales promotions and displays within agreed timeframes
- Maintaining the stockroom
What we're looking for
- A genuine love of talking to people, and a real interest in furniture and design
- Energetic, self-motivated, and driven to hit targets, with proven sales experience
- Excellent customer service skills, ideally from a previous customer-facing role
- Strong verbal and written communication
- A calm, level-headed approach to challenging situations
- Approachable, kind, and understanding of others' needs
- A positive, can-do attitude, and genuinely authentic in how you work
Our benefits
- Up to 33 days' holiday per year (including bank holidays), pro-rated for part-time colleagues
- Generous discounts on our products
- Perkbox discount platform membership
- Healthcare cash plan
- Cycle to work scheme
- One paid volunteering day per year
- Death in service benefit
- Access to health & wellbeing guidance and support
- A day off for your birthday
- And lots more!
About us
Twenty-five years ago, we opened our first showroom in Bourton-on-the-Water, in the heart of the Cotswolds. That special corner of rural England taught us the value of timeless, understated furniture and accessories that bring homes to life.
Our company values guide everything we do:
- Happiest together
- Always authentic
- Passion for progress
- Inspiring others
- Constantly caring
We take real pride in the quality of our products and our customer experience, powered by our passionate people. As we grow, we're looking for great people to help us achieve our ambitions. If you're passionate about what you do and want to be part of a dynamic, ambitious company, we'd love to hear from you.
We genuinely care about our teams, and we're committed to building an inclusive, diverse workplace where everyone can be themselves and feel like they belong. Our people's wellbeing is our priority, and we live by our value of 'Constantly Caring' — looking out for each other, staying approachable and attentive to one another's needs, and creating a space where everyone feels safe to ask for help and receive kindness and support in return.
Applicants must already hold the right to work in the UK, as The Cotswold Company is unable to offer sponsorship.
Find out more about us at cotswoldco.com
