As the Assistant Centre Manager, the post holder will work closely with the Site Manager to deliver the day-to-day operations (administrative duties, retail and food and beverage), supervising staff and volunteers and interacting with guests to ensure an engaging visitor experience.
The Site Manager at our Thameside visitor centre oversees the visitor centre operations supported by this post (the Assistant Centre Manager) a second Assistant Centre Manager and a team of Centre Assistants and our wonderful volunteers that support the Trust. The site also has a Ranger and Assistant Ranger who deliver the site conservation management plan.
It is essential that the post holder has front-facing retail and/or hospitality experience, is self-motivated, has a ‘can-do’ attitude and willingness to support team members both front and back of house during busy periods. In this role, we are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment with has strong people skills.
