Job Title: Driver & Warehouse Operative
Contract: Permanent, Full Time
Location: Swindon
Salary: £26,227.50 per year.
Reports to: Warehouse Manager
This role involves working within the Warehouse & Logistics department, supporting Head Office, clients, and field-based staff. The Warehouse and Logistics function manages the receipt, storage, and despatch of client stock. The role combines warehouse operations and logistics driving responsibilities, including the delivery of high-value goods to main city locations.
Responsibilities and Accountabilities:
Logistics & Delivery:
- Deliver high-value goods safely and professionally to various locations, ensuring the highest level of customer service.
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Carry out vehicle health and safety checks before and after deliveries.
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Adhere to all road safety regulations and company policies during deliveries.
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Maintain accurate records of deliveries and vehicle inspections.
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Adjust working hours and shifts according to delivery schedules, including early morning shifts and overnight stays when required.
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Maintain the vehicle's appearance, ensuring it is clean and presentable.
Warehouse Operations:
- Prioritise and process despatch requests from internal managers and clients efficiently and cost-effectively.
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Prepare and package stock for despatch in line with agreed timelines.
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Operate Reach and Counterbalance forklifts as required for warehouse operations.
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Carry out all warehouse operations safely, ensuring quality and accuracy of work.
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Assist with Goods Inwards, Storage, Inventory Control, and general housekeeping within the warehouse.
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Create and manage delivery manifests to track and organise despatches.
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Respond to emails promptly and professionally, providing support and updates to clients and internal stakeholders.
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Communicate with clients professionally, maintaining a high level of customer service when handling inquiries or issues
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Maintain outside appearance by performing safety and upkeep duties
Key Skills and Experience:
- Previous experience in logistics, delivery, or warehouse operations
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Experience operating Reach and Counterbalance forklifts (a valid forklift licence is advantageous).
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A working knowledge of Warehouse Management Systems or similar bespoke packages.
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Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
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Competency in the use of email and the internet.
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Ability to work under pressure.
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Strong organisational skills with the ability to plan and prioritise tasks under pressure.
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Good numeracy and literacy skills.
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Previous delivery experience preferred but not essential
Personal Attributes:
- Strong communication skills, both verbal and written.
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Professional, customer-focused attitude.
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Reliable, adaptable, and proactive approach to work.
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Willingness to take a hands-on approach to both warehouse and driving tasks.
Essential Requirements:
- Full, clean UK driving licence.
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Eligibility to work in the UK
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A willingness to be flexible in working hours, this may include Saturday working and may involve overnight stays.
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Good attendance record.
Key Competencies:
- Business and Commercial awareness
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Critical thinking and problem solving
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Adaptability and Flexibility
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Teamwork
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Planning and Organisation
