Company Overview
The Lord Crewe Hotel is a family-run establishment located in the picturesque village of Bamburgh. With a focus on providing excellent, locally sourced food and personal service, we pride ourselves on creating a welcoming atmosphere for both guests and staff alike.
Summary
We are seeking dedicated Seasonal Front of House Staff to join our team at The Lord Crewe Hotel. This role is essential in delivering exceptional service to our guests and ensuring a memorable experience during their stay. Located in the heart of Bamburgh, this position offers the opportunity to work in a supportive environment that values teamwork and personal development.
Responsibilities
- Greet and welcome guests upon arrival with a friendly demeanor.
- Assist with check-in and check-out processes efficiently.
- Provide information about hotel services and local attractions to enhance guest experience.
- Ensure cleanliness and organization of front-of-house areas.
- Support the restaurant team with food service and catering needs as required.
- Handle guest inquiries and resolve any issues promptly to ensure satisfaction.
Requirements
- Experience in hospitality or customer service roles preferred.
- Strong communication skills to interact effectively with guests and team members.
- Ability to work collaboratively as part of a team.
- Basic knowledge of food safety standards is advantageous.
- Willingness to learn and adapt in a fast-paced environment.
Staff tips are paid out every 4 weeks.
If you are passionate about hospitality and eager to contribute to a dedicated team, we invite you to apply for the Front of House Staff position at The Lord Crewe Hotel today!
Job Types: Full-time, Part-time, Zero hours contract
Pay: £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Physical Setting:
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
- Night shift
Work days:
- Holidays
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person