Warehouse Administrator - West Hallam Ilkeston, DE7 6HE
The rewards
- £12.71 per hour
- Immediate start
- Weekly pay on a Friday
- Get up to 33 paid holiday days per year
Hours
- Full time
- Fixed shift Monday to Friday from 8am to 4:30pm
The role of Warehouse Administrator:
- Developing effective relationships with both internal and external key stakeholders
- Proactively manage the daily booking activities
- Ensuring compliance with all Legal and Health and Safety aspects of site operations
- Ensure that sufficient resources are allocated and utilised to drive a culture of delivering high levels of service
- Pro-active in driving change and continuous improvement throughout the booking's operation
- Understanding of company policies and procedures and how they should be implemented
- Ensure that effective reporting processes are in place for both senior management and the customer
- Act as a primary contact for customers initiating frequent contact and attending meetings when necessary, in order to provide a better service
- To achieve weekly and monthly KPI and P&L targets
- Ensuring customer service level agreements are achieved, escalating any issues impacting on these to line management and customer directly
- Create excellence in customer relationship management by improving the service offered
- Maintaining effective communication with customers ensuring that all queries/issues raised by the customer are dealt with promptly and in a professional manner
- Be able to use own initiative and make suggestions relating to improvement of systems and service delivery
The ideal Warehouse Administrator:
- Previous experience in a similar role
- Willingness to learn
- Good level of communication
- Can adhere to and uphold strict Health and Safety standards
- Ideally own transport as the bus service is limited in the area
- Must be 18 years or older
- Must already have and hold a legal status to work in the UK
Immediate start available.
ctrg limited is acting as an employment business in relation to this vacancy.
