Band 4 Health Care Support Worker – Urology CNS Team
We are excited to offer a fantastic opportunity for a motivated and dynamic Band 4 Health Care Support Worker to join our dedicated Urology Clinical Nurse Specialist (CNS) team.
In this rewarding role, you will play a key part in delivering patient-stratified follow-up care for individuals diagnosed with prostate cancer. Working both independently and collaboratively, you will support patients throughout their post-treatment journey, under the guidance and supervision of the CNS team.
Key Responsibilities
Deliver structured follow-up care for patients following prostate cancer treatment
Support patients in self-management, empowering them to take an active role in their care
Coordinate and provide personalised care, ensuring individual patient needs are met
Offer emotional and practical support, helping patients navigate life after diagnosis and treatment
Act as a consistent point of contact, fostering trust and continuity of care
About You
We are looking for someone who is:
Compassionate, proactive, and patient-centred
Able to work independently within defined role boundaries
An excellent communicator with strong interpersonal skills
Organised, with the ability to coordinate care effectively
Passionate about improving outcomes and experiences for patients with cancer.
- Work as a Health/Social Care Assistant to assist with the coordination and management of prostate cancer patients undergoing treatment at Hampshire Hospitals Foundation Trust to support patients both on and off treatment
- Provide information to patients related to treatment/follow-up and signpost to appropriate healthcare providers within remit of role and guidance.
- Provide telephone advice and triage where appropriate, working within defined protocols and guidelines. Document and communicate outcomes as per service specification.
- Provide level 1 psychological support within own knowledge boundaries following
appropriate training.
- Perform Holistic Needs Assessments using designated screening tools as appropriate.
- To participate in collating patient surveys and develop action plans alongside the senior
CNS.
- Support CNSs in developing and facilitating Health and Well Being Programmes. This will
involve contributing and delivering education to patient and carers, including information
around health promotion, disease prevention and supporting self-management of their
rehabilitation or long term condition.
- Document all interactions both verbally and written with accuracy and in line with Trust
policy and procedure.
- Demonstrate excellent communication skills both verbal and written.
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Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Your Next Career Move Made Easier – Accommodation May Be Offered
We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
