We’re searching for a compassionate and motivated Housing Support Worker to join our team, supporting young people across our accommodation services and within the community.
In this rewarding role, you will be passionate for individuals and believe wholeheartedly in their strengths, their potential and their capacity to thrive, empowering them to develop the skills, confidence and resilience they require, to live independently. Providing young people with flexible, person-centred support, this position assists with securing and sustaining housing, improving their wellbeing and achieving positive life outcomes.
In this role, you will be at the heart of building positive, professional and trusting relationships, creating a safe and encouraging environment where our young people can feel empowered to take steps towards a greater independence, achieving goals that matter to them.
Key Responsibilities
- To deliver high-quality, person centred support to young people in both accommodation and community settings.
- Supporting individuals to develop independence in key areas including managing accommodation, budgeting, rent and debt, health and wellbeing, building positive relationships and social networks.
- Assisting young people to access education, training, employment or volunteering opportunities.
- Developing and reviewing personal support plans, enabling young people to set and achieve their own goals.
- Working collaboratively with partner agencies to improve the outcomes for our young people.
Housing Management Duties
- To carry out key housing management tasks including rent collection and administration, reporting of repairs and maintenance issues, together with completing health and safety checks.
- Ensure properties are safe, clean and welcoming environments
- Encourage residents to comply with house rules and tenancy/licence agreements.
Team and Service Contribution
- Working flexibly across our projects within the Mendip and South Somerset area.
- Maintaining accurate, confidential records as well as contribute to reports.
- To participate in team meetings, service development, and partnership work.
- To contribute ideas to the ongoing improvement of services and outcomes.
- Complete our company induction and all required training.
About You
This role calls for your confidence and capability to work independently and within a team environment, so you you’ll need to feel comfortable working alone, whilst being skilled in engaging with complex and challenging behaviours, with empathy and professionalism. You will be a great communicator, both written and verbally, whilst being able to manage a varied caseload, in an organised, reliable and proactive way.
Whilst having experience in support or housing work would be a great advantage, this is not essential.
If you are ready to be part of a team that’s changing lives, making an impact to inspire transformative change, we look forward to receiving your application.
Location - Street, Somerset
Hours - 37.5 hrs a week on a set working rota
Salary - £13.91/hr
Annual Leave - 5 weeks plus any worked bank holidays, pro rata
Other benefits - These are in line with YMCA Brunel Group current benefits
This role is full-time and offers an opportunity to make a significant difference in the lives of those you support while working within a rewarding environment that values compassion and professionalism.
YMCA is no longer able to offer sponsorship
Job Types: Full-time, Permanent
Pay: £13.91 per hour
Expected hours: 37.5 per week
Application question(s):
- How many years experience do you have working within a support environment?
Language:
- Fluent English (preferred)
Licence/Certification:
- Driving Licence and use of a car for work purposes (preferred)
Work Location: In person
