Overview
Broomies coffee shop situated within the busy GPH Garden and Landscaping centre in Ellon, has a rare vacancy for a Coffee Shop Manager. We are about to embark on an exciting refurb making Broomies the number one destination in Ellon for hot drinks, food to go with an inviting atmosphere.
The ideal candidate will possess strong leadership skills, a passion for hospitality, and a background in food and beverage service. This role offers an excellent opportunity to be part of the refurb, using your experience to set the right ambiance to entice our growing brand and customer base. The Coffee Shop Manager will shape and oversee the daily operations, develop staff, enhance customer experience, and have a comprehensive understanding of food preparation and food safety standards. Broomies coffee shop trades 7 days per week.
Duties
- Introduce a Standard Operation Procedure (SOP) ensuring high standards of service and quality.
- Manage and supervise a multi skilled team of, servers, and kitchen personnel, fostering a positive team environment.
- Coordinate food preparation and cooking processes to maintain efficiency and consistency.
- Ensure adherence to food safety regulations and hygiene standards across all areas of the shop.
- Organise staff scheduling, training programmes, and performance evaluations to optimise team productivity.
- Monitor stock levels, place orders, and manage inventory to prevent shortages or wastage.
- Maintain excellent customer service by addressing complaints promptly and ensuring customer satisfaction.
- Implement operational procedures to optimise workflow and minimise downtime during busy periods.
Qualifications
- Proven supervising experience within a hospitality or restaurant environment.
- Strong team management skills with the ability to motivate staff effectively.
- Extensive background in food preparation, cooking, and kitchen operations.
- Knowledge of food safety standards and best practices.
- Excellent organisational skills with the ability to multitask efficiently under pressure.
- Leadership qualities combined with exceptional communication skills.
- A passion for hospitality, customer service, and delivering memorable experiences.
This permanent role offers 40 hours per week but there is flexibility for the right candidate to build a working week round other commitments such as school runs.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee assistance programme
- Employee discount
- On-site parking
- Referral programme
- Store discount
Work Location: In person
