Mobile Car Park Warden - Norwich - Part time
Looking for a role where you're trusted to work independently, stay active and manage your own route?
As a Mobile Car Park Warden, you'll patrol a range of private car parks across Norwich, helping ensure parking spaces remain available for residents, customers and visitors who need them. If you are good at liaising with the public, have worked to targets, have been doing driving jobs, security or patrol work and can stay calm when needed, then this could be for you.
This role is based in Norwich and we can only accept applications from postcodes NR1 - NR8
£10,574.72 Basic Salary, pro rata + Performance Bonus + £500 Welcome Bonus
16 hours per week
What you'll do
Your role will involve driving between car parks (up to 20 per day) and actively patrolling each site, monitoring compliance with site rules and issuing Parking Charge Notices where appropriate.
Why your role matters
While enforcement is an important part of the role, the wider purpose is ensuring parking remains fair, safe and accessible for those who need it. Whether that's keeping disabled bays available for those who need them, helping parents access family spaces, or ensuring customer parking isn't misused, your work helps people go about their day with fewer frustrations.
No previous parking enforcement experience is required. Full training, equipment and ongoing support will be provided from day one.
What You'll Earn
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£10,574.72 basic salary (Equivalent to £12.71 per hour)
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Performance bonus opportunities from £200 to £2,000 per month
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£500 welcome bonus during your first six months
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Mileage paid for business travel (0.25p per mile)
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Comprehensive benefits package
What your day looks like
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Travelling between sites across the Norwich postcode area
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Patrolling private car parks and monitoring compliance with site rules
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Issuing Parking Charge Notices where appropriate
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Gathering accurate photographic evidence
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Delivering professional customer service when interacting with members of the public
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Managing your own patrol route and workload throughout the day
This is an active outdoor role where no two days are the same.
What We're Looking For
To be successful, you'll need:
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A full UK driving licence (with less than 6 points)
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Access to your own vehicle
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Willingness to obtain business insurance
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Confidence working independently
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To be motivated by targets
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Good communication skills
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A calm and professional approach dealing with possible conflict
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A clear DBS due to the nature of the sites we patrol
Applicants must live within the NR1 - NR8 postcode areas.
Training and Support
We invest heavily in our people.
You'll receive:
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Full induction training
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Conflict management training
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Health and safety training
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Uniform and equipment
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Ongoing support from Team Leaders and Managers
Working Hours
This is a part-time position working 16 hours per week on a rota basis.
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Shifts times will be between 6am - 10pm
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Weekend working is required as part of the rota.
Benefits
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Employee discounts and rewards platform
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Health and wellbeing benefits
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Incremental holiday increases to recognise long service
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EV charging points at office locations
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Employee Assistance Programme
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Training and development opportunities
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Apprenticeship programmes
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Cycle to Work scheme
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Additional annual leave for long service
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Two paid volunteering days each year
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Regular team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
Why Join Us?
We're one of the UK's leading parking and technology-enabled management businesses, supporting more than 9,000 locations nationwide.
As we continue to grow, we're creating opportunities for people who enjoy working independently, delivering excellent service and making a visible difference every day.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact [email protected]
Agena Values
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
Ambitious: We aim for world class service
Disruptive: We're here to change the industry
Ethical: We do things for the right reasons
Insightful: We use research to guide our decisions
Collaborative: We're better when we work together
Innovative: We help people see things differently
If you enjoy a job that is varied and like being out and about, this could be the role for you. Apply today.
