This is an Office based role.
Job Summary
We are proud to be acting on behalf of our of our prestigious Clients who has been sending Cruise guests on adventures for decades, they are now in a period of massive growth, looking to build their onsite sales team.
We're looking for an ambitious and highly motivated sales specialist, who has the ability to provide customers with the absolute best start to their holiday, planning their Cruise journey through custom built packages.
You'll close and secure each booking by providing great customer service, building meaningful rapport, understanding customers wants & needs, matching to the relevant products on offer. This is a consultive sales process, you will need to add value and guide the customer through the process, ending with a booking and a very happy customer.
This is an amazing opportunity to join a long established company with major growth plans over the next 12 months, our Client is offering:
- A competitive basic salary of £24k plus a guaranteed £6k bonus. (Current sales agents annually earn £35,000 to £70,000 OTE).
- Ongoing training and support throughout your career, to help you be the best cruise specialist out there.
- Regular Educational trips - What's a better way to bring those holidays to life than to experience them yourself.
This is an office based role based within our client large refurbed Manchester office.
Our Client operates a performance related incentive scheme which includes various measures of success and rewards individual sales performance.
If you have a passion for all things cruise & sales, have the ability to deliver excellent customer service, bringing new initiatives to the forefront, we would love to hear from you!
Responsibilities
- Take holiday enquiries via telephone & email, making a great first impression
- Build customer rapport, understand needs what products/packages will suit
- Follow up where necessary, build a repeat customer database
- Offer a friendly and informative service, bringing the customer holiday to life
- Close the sale ensuring your work is accurate
- Reach and exceed sales targets to earn additional commission & bonuses
- Ability to identify and act on up selling opportunities
- Administrative duties to complete customer transactions
Experience
- The successful candidate must have strong Cruise sales experience, be extremely customer focused offering exceptional service
- A keen interest, enthusiasm & knowledge for Travel, in particular Cruise Sales
- Strong administration and organisational skills
- Excellent interpersonal skills and ability to communicate effectively
- Motivated with ability to achieve/exceed personal & business sales targets
- Able to work as part of a team and with other teams as well as unsupervised
- Able to perform under pressure in a busy environment
- A responsible attitude including use of own initiative and adaptability
Jobflex are operating as an employment business, applicants will need to show proof they have the right to work in the UK, will need working references and complete a health declaration prior to being offered any role via ourselves.
Pay: From £30,000.00 per year
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Bury, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What Global Distribution System have you used?
Experience:
- Travel Sales : 1 year (required)
Work Location: In person
