We’re looking for a Campsite Assistant to work at Gupton Farm Campsite at Freshwater West. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust. Internally, you will be known as an 'Outdoors Holidays Operation Assistant'.
Salary: £13.25 per hour
Contract Duration: Fixed term until 5th October 2026
Contract Type: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays, but does not require evening or split shifts.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn yr atodiadau.
What it's like to work here:To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
What you'll be doing:You’ll help to keep the campsite clean, well-maintained and welcoming for all guests. This includes practical tasks like cleaning, basic maintenance and grounds keeping, reporting any repairs needed, and generally being a friendly contact for everyone staying here.
You’ll also be greeting campsite guests, helping with their bookings, dealing with enquiries or complaints, helping to run the campsite shop, as well as other administrative tasks. Everything you do day-to-day will make a big difference to someone’s holiday, and help to make things run smoothly and to the standard that guests expect from the National Trust.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe’d love to hear from you if you’re:
- happy to work in all weather conditions, as this is an outdoor role
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 05/10/26)
