Inclusive Consulting is delighted to be partnering with a non-profit organisation based in Knottingley to recruit a Billing Specialist. This is an excellent opportunity to join a friendly and supportive finance team in a role that goes far beyond traditional invoicing.
Working within a complex funding environment, you will take ownership of billing processes across Local Authorities, NHS organisations and private customers, ensuring income is accurately invoiced and recovered. This role requires someone who can confidently analyse complex billing information, identify discrepancies, challenge anomalies, and build meaningful relationships with operational teams and external funding bodies to ensure accuracy and compliance.
This is an excellent opportunity for someone who enjoys problem-solving and wants to make a genuine impact.
Role Responsibilities
- Produce accurate weekly and monthly invoices for Local Authorities, NHS organisations and private customers.
- Review complex billing information, ensuring support hours, funding arrangements and chargeable services are invoiced correctly.
- Investigate discrepancies, unusual charges and significant changes in billing activity, working closely with operational teams to resolve issues.
- Challenge and query information where necessary, ensuring income is protected and invoicing remains accurate.
- Build strong working relationships with Local Authorities and other funding bodies, becoming a trusted point of contact for billing-related queries.
- Liaise regularly with service managers and operational leaders to obtain accurate information required for invoicing.
- Manage and resolve billing queries from service managers, Local Authorities, families and other stakeholders.
- Complete Local Authority schedules and portal submissions accurately and within required timescales.
- Raise invoices from operational reports and support schedules.
- Process ad-hoc billing requirements, including mileage and supplier recharges.
- Maintain accurate customer records and notes within NetSuite.
- Produce month-end income reports and support the wider finance team with reporting requirements.
- Set up and close customer accounts and administer annual fee uplifts.
- Work to strict month-end deadlines while maintaining exceptional levels of accuracy.
Person Specification
- Previous experience within a billing, invoicing, sales ledger or accounts receivable role.
- Experience managing complex invoicing processes.
- Ability to analyse information, identify discrepancies and confidently challenge inaccuracies where required.
- Excellent Excel skills and confidence working with large volumes of data.
- Strong attention to detail and a commitment to accuracy.
- Excellent communication skills with the ability to build meaningful relationships with both internal and external stakeholders.
- Confident working independently and taking ownership of billing processes.
- NetSuite experience would be advantageous but is not essential.
- Experience within the sector or a strong understanding of billing structures involving public sector organisations, Local Authorities, NHS bodies or other externally funded services would be beneficial but is not essential.
What's On Offer
This permanent opportunity offers a salary of £30,000 - £32,000 alongside flexible hybrid working, with three days per week in the office and two days working from home.
Benefits include 28 days annual leave plus bank holidays (increasing with service), pension scheme, life cover, health cash plan, cycle-to-work scheme, employee discounts, wellbeing initiatives and ongoing opportunities for professional development and career progression.
You'll be joining a relaxed, supportive and collaborative team environment where your expertise will be valued and where you'll have the opportunity to play a key role in ensuring accurate income recovery across a complex organisation.
If you're looking for a role that combines relationship management, analytical problem-solving and financial accuracy, we'd love to hear from you.
We are committed to providing a fair and inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please inform your consultant. Please note, while we are unable to respond to all unsuccessful applications, we are happy to keep your details on our CRM system and consider you for future opportunities. If you wish to have your details removed at any time, please contact [email protected] with your request.
Pay: £30,000.00-£32,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: Hybrid remote in Knottingley (West Yorkshire)
