**Please note: This Quality Engineer position is specifically within an engineering and manufacturing environment. Candidates must have knowledge and experience of CNC machining, precision engineering, and manufacturing quality processes.**
About PCML Group
PCML Group is a leading UK-based manufacturer, specialising in precision engineering and advanced manufacturing solutions. We partner with customers across a range of industries, delivering high-quality results through innovation, collaboration, and a commitment to excellence. With multiple sites across the UK, we’re proud to combine cutting-edge capability with engineering automation.
What we offer:
- 25 days holiday + bank holidays
- Enhanced family-friendly policies (maternity, paternity and more)
- Healthshield employee wellbeing scheme
- Early Friday finishes
Primary Purpose: The Quality Engineer is responsible for ensuring that products and manufacturing processes consistently meet customer, regulatory and company quality requirements. Acting as the Quality Engineering lead for assigned New Product Introduction (NPI), the role works closely with Commercial, Production Engineering and Manufacturing teams to ensure quality is designed into new products and processes from the outset, identifying and resolving quality issues before production release. The role also supports ongoing manufacturing through quality assurance, data analysis, problem solving and continual improvement activities.
Key Responsibilities
Problem Solving & Continuous Improvement
- Investigate internal and external non-conformances (NCRs), identifying root causes using recognised problem-solving techniques (e.g. 5 Whys).
- Implement and verify corrective and preventive actions (CAPA).
- Analyse quality data, trends and KPIs to identify opportunities for improvement.
- Support continuous improvement initiatives to reduce waste, improve process capability and enhance product quality.
New Product Introduction (NPI)
- Act as the Quality Engineering representative on New Product Introduction (NPI) projects.
- Work closely with Commercial, Production Engineering and Manufacturing teams to review new customer drawings, specifications and components.
- Identify potential quality risks during product introduction and work collaboratively to resolve issues before release to production.
- Define inspection requirements, quality control plans and measurement methods for new products.
- Support first-off inspections, process validation and production readiness for new products.
Quality Assurance & Inspection
- Verify product conformity through in-process and final inspection against engineering drawings, specifications and customer requirements.
- Develop and maintain inspection methods and CMM programmes to support production.
- Record inspection results and maintain accurate quality records.
- Manage calibration and control of inspection and measurement equipment.
- Support containment activities and product disposition for non-conforming material.
Quality Management System
- Support the maintenance and continual improvement of the Quality Management System.
- Conduct internal audits and support external customer and certification audits.
- Ensure quality documentation, procedures and records remain accurate and up to date.
- Produce monthly quality metrics and reports.
Customer & Supplier Quality
- Support customer quality concerns and investigations, ensuring timely resolution.
- Work with suppliers and internal teams to resolve quality issues where required.
- Promote customer satisfaction through effective quality planning and robust problem solving.
Collaboration & Technical Support
- Provide technical guidance and quality support to production teams.
- Deliver training on quality procedures and inspection methods where appropriate.
- Maintain awareness of industry standards and best practice through continuous professional development.
- Undertake other duties appropriate to the role.
Person Specification
Essential
- Experience in a Quality Engineering or Quality Assurance role within a manufacturing environment.
- Ability to interpret engineering drawings and specifications.
- Experience of root cause analysis and implementing corrective actions.
- Knowledge of ISO 9001 and 13485
- Experience using precision measuring equipment and inspection techniques, including CMM (desirable if not essential).
- Strong analytical and problem-solving skills with excellent attention to detail.
- Good communication skills and the ability to work effectively across multiple departments.
- Competent in Microsoft Office applications.
Desirable
- HNC/HND or Degree in Mechanical, Manufacturing or Engineering, or equivalent experience.
- Experience supporting New Product Introduction (NPI).
- Internal Auditor or recognised quality qualification.
Benefits:
- Bereavement leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Sick pay
Work Location: In person
