Are you the person who walks into a site and immediately knows how to make the team better? Haute Dolci is looking for a Training Manager to own our training function from the ground up and ensure every site delivers the exceptional experience our brand is known for.
About Haute Dolci
Haute Dolci is the UK's leading premium dessert dining brand — part of the Haute World Group, a fast-growing, multi-brand franchise group with 20+ sites across the UK and internationally. We're known for exceptional products, beautiful environments, and service that guests genuinely remember. Now we're building the team that will make sure every site delivers on that promise, every time.
The Role
This is a new role, which means the right person gets to build it from scratch. As Training Manager for Haute Dolci, you'll own the entire training function: designing programmes, delivering training across the live network, leading new site onboardings, and working alongside our auditors to turn findings into genuine improvement.
You'll be field-based, visiting franchise sites regularly across the UK, and you'll report directly to the Director of Operations.
What You'll Be Doing
- Leading the training and onboarding of all staff at every new Haute Dolci site opening
- Building and maintaining a full training library for FOH and BOH roles
- Visiting live sites regularly to deliver coaching, upskilling, and improvement programmes
- Working with our FOH and BOH auditors to turn findings into structured training interventions
- Designing scalable training resources - guides, videos, checklists - for a growing network
- Championing a culture of excellence and high standards across the Haute Dolci estate
What We're Looking For
- Proven experience in a training, L&D, or operational standards role within hospitality or food & beverage
- Strong practical knowledge of both FOH and BOH - you need to be credible in both environments
- Excellent delivery skills - confident training individuals and groups at all levels
- The ability to produce clear, well-structured training materials independently
- Full UK driving licence - this role involves travel up to five days a week
What We Offer
- The opportunity to build a training function from scratch in a growing premium brand
- Direct access to the Director of Operations and genuine influence over how the network develops
- A fast-paced, entrepreneurial environment where your work has a visible impact
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Store discount
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
