The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
Supervisor duties include:
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Taking responsibility for the customer journey, ensuring their experience is second to none
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Taking accurate orders and working closely with kitchen staff
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Ensuring payments and receipts are correct
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Confidently recommending menu and drinks offerings
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Observing service and standards and reporting any incidents or issues
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Being a supportive and proactive leader
You will need to demonstrate:
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Previous Leadership experience in a hospitality or customer facing environment
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Enthusiasm and passion for food and beer
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The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
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A result driven and ambitious individual keen to develop your career and your teams
We will offer you a great package:
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£12.71 - £13.50 p/h + tips
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28 days holiday
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Company Pension scheme
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Retail and beer discounts
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Fun culture surrounded by a supportive team
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50% off food on shift
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Refer a friend Bonus
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Employee Assistance programme
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Benefits portal
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Career development programme
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30% dining discount of all managed houses
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Great working environment and great prospects!
