Café Supervisor – 35 Hours per Week
Location: Jesmond & Gosforth Cafés
Hours: 35 hours per week
Working Pattern: Must be available to work weekdays and weekends between 8:00am and 5:30pm.
We're looking for a fun, friendly, energetic and creative Café Supervisor to join our growing independent café business.
If you're passionate about hospitality, love delivering exceptional customer service and enjoy leading a team in a busy café environment, we'd love to hear from you.
About the Role
Based across our Jesmond and Gosforth cafés, you'll support the day-to-day running of the business, lead shifts, and help create a welcoming experience for every customer.
You'll be responsible for:
- Leading the team in the Café Manager's absence.
- Preparing, cooking and presenting food to a high standard.
- Preparing and serving high-quality coffees and other beverages.
- Delivering outstanding customer service.
- Maintaining excellent food hygiene and cleanliness standards.
- Managing stock, placing food orders and reducing waste.
- Ensuring food safety, allergen procedures and health & safety standards are followed.
- Supporting and motivating the team to deliver excellent service.
- Working efficiently in a fast-paced environment while maintaining high standards.
About You
We're looking for someone who:
- Has previous experience working in hospitality.
- Has previous supervisory or team-leading experience.
- Is barista trained and confident making a range of coffees.
- Has excellent customer service skills.
- Is fun, friendly, enthusiastic and enjoys working with people.
- Is creative, proactive and takes pride in their work.
- Can remain calm under pressure and work well as part of a team.
- Is organised, reliable and has a positive attitude.
- Is willing to work across both our Jesmond and Gosforth cafés.
Previous food preparation experience is beneficial but not essential. Full training will be provided for the right candidate who is eager to learn and develop.
What We Offer
- 35 hours per week.
- A supportive, friendly and welcoming team.
- Excellent work-life balance.
- Full training and ongoing development.
- Opportunities for pay increases following successful completion of training and as the business continues to grow.
- The chance to work for a successful, independent local café business where your ideas and creativity are valued.
If you're an enthusiastic hospitality professional who enjoys working with great people and wants to be part of a growing business, we'd love to hear from you.
Job Type: Full-time
Pay: £13.00-£13.05 per hour
Application question(s):
- Are you able to work full time?
Experience:
- Hospitality: 2 years (required)
Work Location: In person
