- If you have worked as a Technical support specialise before
-
If you have worked in the Automotive industry.
This retail organisation operates within the Engineering & Manufacturing sector, providing a structured and professional environment. As a small-sized company, they focus on delivering tailored solutions and exceptional service to their clients.
- Provide technical support to internal teams, ensuring timely resolution of technical issues.
- Diagnose and troubleshoot hardware, software, and network-related problems.
- Assist in the setup, configuration, and maintenance of technical systems and equipment.
- Collaborate with the Engineering & Manufacturing department to implement technical solutions.
- Document technical processes, solutions, and issues for future reference.
- Ensure compliance with company standards and technical best practices.
- Maintain effective communication with stakeholders regarding technical updates and progress.
- Provide training and guidance to team members on technical tools and systems.
A successful Technical Support Specialist should have:
- A background in technical support, IT, or a related field.
- Experience in diagnosing and resolving technical issues within a professional setting.
- Knowledge of hardware, software, and network troubleshooting.
- An ability to work collaboratively with Engineering & Manufacturing teams.
- Strong organisational and documentation skills.
- A proactive approach to problem-solving and attention to detail.
- Competitive salary ranging from £30,000 to £35,000 per annum.
- Permanent position based in London.
- Opportunity to work in a structured and professional retail organisation.
- Challenging and rewarding role within the Engineering & Manufacturing department.
If you are ready to take the next step in your career as a Technical Support Specialist, apply now to join this London-based team.
