Job Summary
We are seeking enthusiastic and dedicated Front of House (FOH) Team Members to join our vibrant hospitality team. In this role, you will be the welcoming face of our establishment, providing exceptional guest service and ensuring a memorable dining experience. Ideal candidates will possess a passion for hospitality, excellent communication skills, and a keen eye for detail. This position offers an opportunity to develop your skills within a dynamic environment committed to delivering outstanding service.
Responsibilities
- Greet guests warmly and assist with seating arrangements to ensure a welcoming atmosphere
- Take accurate food and beverage orders using POS systems and relay them efficiently to the kitchen team
- Serve food and drinks promptly while maintaining high standards of presentation and cleanliness
- Ensure guest satisfaction by checking on tables regularly and addressing any needs or concerns promptly
- Upsell menu items and specials to enhance guest experience and maximise sales opportunities
- Maintain cleanliness and organisation of the front of house area, including tables, menus, and service stations
- Adhere to food safety standards and health regulations at all times
- Assist with setting up dining areas prior to service and clearing after closing shifts
- Collaborate effectively with team members to ensure smooth operations during busy periods
Skills
- Previous experience in hospitality or restaurant environments is highly desirable
- Strong knowledge of food safety protocols and food preparation standards
- Excellent guest service skills with a friendly, approachable demeanour
- Basic maths skills for handling bills, payments, and transactions accurately
- Experience in serving or bar work is advantageous but not essential; training will be provided
- Good organisational skills with the ability to manage multiple tables efficiently during peak times
- Culinary or kitchen experience can be beneficial in understanding menu items and preparation processes
- Time management skills to prioritise tasks effectively in a fast-paced setting
- Ability to upsell menu items naturally to enhance guest satisfaction and increase sales potential
This role offers an engaging environment where your hospitality skills can flourish while providing memorable experiences for our guests. We value professionalism, teamwork, and a positive attitude in all our team members.
Pay: £12.21-£12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
- Sick pay
Work Location: In person
