Costs Negotiator – Join a High-Performing Legal Team
Location: Bolton or Birmingham or Liverpool
Hours: 28–35 hours per week
Why Join Us?
Are you an experienced Costs Negotiator looking to take ownership of your own caseload while developing your advocacy and negotiation skills?
We’re looking for a motivated and commercially minded individual to join our Legacy / Industrial Disease Costs team, where you’ll play a key role in driving early, effective costs settlements and delivering excellent results for clients.
You’ll be supported with structured development, mentoring, and real opportunities for progression within a collaborative, forward-thinking legal environment.
You’ll manage your own caseload from start to finish, taking a proactive and strategic approach to resolving legal costs efficiently.
Your key responsibilities will include:
- Reviewing cases and developing clear costs strategies and settlement parameters
- Preparing Points of Dispute and assessing replies
- Identifying strengths and weaknesses in both your case and opposing claims
- Leading telephone negotiations to secure favourable settlements
- Keeping clients informed with clear, timely updates
- Managing correspondence and ensuring SLAs and KPIs are consistently met
- Attending hearings, mediations, and conferences (remote and in person)
- Conducting your own advocacy in court where required
- Supporting and developing junior team members, including delegating tasks
- Ensuring compliance with regulatory standards and internal quality expectations
Essential Experience & Skills
- At least 12 months’ experience as a Costs Negotiator managing your own caseload
- Knowledge of the detailed assessment process, including Points of Dispute
- Strong telephone negotiation skills and confidence dealing with opponents
- Experience liaising with clients and providing clear, practical advice
- Understanding of costs law, insurance litigation, and legal processes
- Ability to prioritise workloads and make sound decisions under pressure
- Strong communication and interpersonal skills
- Proficient in Microsoft Office and case management systems
- Degree, LPC, ALCD or equivalent qualification
Your Personal Strengths
We’re looking for someone who:
- Builds strong relationships and values team collaboration
- Demonstrates resilience and stays composed under pressure
- Is motivated to continuously learn and improve
- Has a commercial mindset and puts client value first
- Is confident influencing outcomes through negotiation and persuasion
What You’ll Get
- A supportive team environment with experienced leadership
- Structured career development and mentoring
- Opportunities to build advocacy and technical expertise
- Exposure to high-value, complex cases
- A culture built on collaboration, innovation, and success
Our Values
We are proud to be a business where:
- We are connected
- We are dynamic
- We are innovative
- We succeed together
Ready to Take the Next Step?
If you're ready to take ownership of your career and make a real impact in a growing, specialist team, we’d love to hear from you.
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Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
