General Manager – Country Pub & Tap House
Overview
We are seeking a passionate, experienced, and hands-on General Manager to lead our well-established, family-run country pub and tap house. Proudly serving the local community for over 20 years, we are known for our traditional carvery, warm hospitality, and commitment to fresh, locally sourced produce.
This is an exciting opportunity for an enthusiastic hospitality professional to take the lead in a thriving village pub with a loyal customer base and strong local reputation. The ideal candidate will be a natural people person with strong leadership skills, commercial awareness, and a genuine passion for great food, drink, and customer experience.
As General Manager, you will oversee the day-to-day running of the pub, lead and inspire the team, maintain exceptional service standards, and continue building on the welcoming atmosphere our guests know and love.
Responsibilities
- Oversee the daily operations of the pub, ensuring consistently high standards of food, drink, and customer service.
- Lead, support, and motivate the team to create a warm, welcoming, and positive working environment.
- Drive business performance while maintaining the character and reputation of our established country pub.
- Manage all aspects of service, including our popular carvery offering, bar operations, and seasonal menus focused on fresh local produce.
- Ensure an exceptional customer experience, building strong relationships with regular guests and the local community.
- Organise staff rotas, delegate responsibilities effectively, and maintain smooth day-to-day operations.
- Monitor stock levels, supplier relationships, and merchandising to maximise quality and profitability.
- Support recruitment, training, and development of staff to build a strong and reliable team culture.
- Manage budgets, reporting, and general administration to support business growth and operational success.
- Ensure compliance with all health & safety, food hygiene, and licensing regulations.
Skills & Experience
- Previous management experience within hospitality, ideally in a pub, restaurant, hotel, or similar environment.
- Strong leadership skills with the ability to motivate, develop, and support a team.
- A passion for delivering outstanding hospitality and creating memorable guest experiences.
- Excellent communication and organisational skills with a hands-on approach to management.
- Experience managing busy food-led operations, particularly carvery or fresh food environments, is highly desirable.
- Commercial awareness with the ability to drive sales and maximise profitability while maintaining quality.
- Strong understanding of stock control, rotas, budgeting, and day-to-day pub operations.
- Ability to remain calm under pressure and effectively manage multiple priorities.
If you take pride in genuine hospitality, value community, and want to be part of a long-standing family-run country pub with a reputation for quality food and warm service, we’d love to hear from you.
Roughly 40-45 hours average. Hours to be discussed upon interview.
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
