Job Summary
We are seeking a professional and organised Medical Receptionist/Administrator to join our healthcare team. The successful candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting administrative functions within the practice. This role offers an opportunity to work in a friendly environment where organisational skills and attention to detail are highly valued. The position is paid and suitable for individuals with previous office or administrative experience.
Responsibilities
- Greet patients and visitors in a courteous and professional manner
- Manage appointment scheduling and coordinate patient flow efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as required
- Handle administrative tasks such as filing, data entry, and processing correspondence
- Assist with billing, invoicing, and processing payments
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Support the healthcare team with general administrative duties as needed
Requirements
- Strong organisational skills with attention to detail
- Excellent communication skills, both written and verbal
- Proficient in using office software such as MS Office (Word, Excel)
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
- Friendly demeanour with a patient-centred approach
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Work Location: In person
