About us
Perkins Automotive Ltd - An independent Accident Repair Centre based in Waterlooville
We are looking to recruit an experienced Customer Service Advisor who has previous experience in the Motor Industry.
Key Responsibilities as a Bodyshop Administrator/Customer Service Advisor:
- You will be responsible for the administration of all Bodyshop duties including receptionist duties, bookings, courtesy car diary control and customer updates.
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none.
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments, and be able to clearly communicate these to the customer.
- As the first point of contact for customers, the role requires a motivated and enthusiastic individual with excellent communication skills.
- Your duties will be supporting the whole Bodyshop department, booking in cars, liaising with insurance and car hire companies, general administration, and customer service duties whilst always ensuring complete customer satisfaction.
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
