Overview
We are seeking a dynamic and experienced Front of House Supervisor to join our current supervisor to oversee daily operations within our vibrant hospitality environment. The ideal candidate will possess strong leadership skills, a passion for exceptional customer service, and a comprehensive understanding of food and beverage service standards. This role offers an exciting opportunity to lead a team, ensure operational excellence, and contribute to creating memorable guest experiences.
Responsibilities
- Supervise and coordinate front-of-house staff to deliver outstanding service standards.
- Open and Close the pub
- Manage customer reservations and pre orders.
- Handle guest enquiries, complaints, and special requests with professionalism and tact.
- Collaborate with kitchen staff to ensure smooth communication between front and back of house operations.
- Maintain a clean, organised, and welcoming environment for both guests and staff.
- Manage stock for consumbles and sundries
Experience
- Proven supervising experience within a restaurant or hospitality setting..
- Experience in restaurant service, including serving guests efficiently and courteously.
- Knowledge of food safety standards and food production processes.
- Previous experience in barista and cocktail making is advantageous.
- Demonstrated leadership skills with the ability to manage a team effectively.
- Familiarity with hospitality management systems and POS software is preferred. This role offers an engaging environment where leadership qualities are valued alongside culinary knowledge. Candidates should be organised, proactive, and passionate about delivering exceptional guest experiences while maintaining high standards of hygiene and safety throughout the establishment.
Pay: From £13.50 per hour
Work Location: In person
