ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as full-time Sales Assistant at one of ourstores located in Oxford Street, London.
Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities:
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store (including hoovering and mopping) in compliance with Health & Safety regulations
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile:
- Passion for Fashion: A deep enthusiasm for the fashion industry.
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
- Sales & Customer Service Experience: Proven experience in sales and customer service environments.
- Approachable: Comfortable and confident in engaging with a diverse range of customers.
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
- Professional Image: Consistently presents a polished and professional appearance.
- Interpersonal & Time Management Skills: Excellent communication and time management abilities.
What do we offer:
- Monthly Bonus: Earn a monthly bonus based on store performance.
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
- Uniform Allowance: Receive a uniform allowance per brand.
- 28 days of paid holidays
- Extensive Training: Comprehensive training on product knowledge and customer service.
- Referral Scheme: Benefit from our employee referral program.
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now!
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.
If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
Apply now and don’t miss the chance to join us!
Job Types: Full-time, Permanent
Pay: £12.85 per hour
Benefits:
Application question(s):
- Are you able to start right away?
- This is a permanent full-time (40 hours per week) position. Are you fully flexible for a 40‑hour schedule, including weekends and bank holidays all year round?
- Will your availability change at any point because of university or other commitments? If yes, how many hours could you commit to?
- Could you please confirm whether you have any holidays booked, and if so, kindly share the dates.
Work authorisation:
- United Kingdom (required)
Work Location: In person
