Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes and run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.
You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.
Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.
We are looking for a Finance Specialist - Service Charge & Rents (9 months FTC) to lead the preparation, accounting and management of service charges, annual budgeting, monitoring/annual calculation of actuals and sinking funds, the post holder takes ownership of all service charge accounting. The post holder will support the Customer Services directorate in resolving customer queries and issues related to service charges and rents.
Your duties will include but not be limited to:
- Undertake accounting for service charges and rental income and other supporting services for customer services directorate
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Lead the preparation of service charge budgets, actuals and analysis monitoring, controlling service charge income and expenditure budgets, and preparation of in-year forecasts
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Prepare annual budget for service charges - calculate all estimated service charge calculations for tenants, leaseholders and shared owners
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Monitor posting of service charges, rechargeable repairs and sinking fund transactions
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Collaborate with the finance specialist - rents and service charges in the accounting for rents
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Calculate, maintain and correspond with Managing Agents for GHA properties and Managing Agents for leased properties to ensure accuracy and inclusion of all relevant costs and charges
Key Skills, Knowledge & Experience:
- AAT qualified or part qualified accountant or suitable alternative commensurate experience
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Strong verbal and written communication skills
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Knowledge of service charge and rent calculations including good practice
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Strong critical thinking and problem-solving skills
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Strong organisational skills, able to control and deliver a range of tasks to strict deadlines
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Experience in setting and monitoring service charge actuals and estimates processes
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Experience in preparation of rent accounting and service charge budgets, estimates and actuals
Our benefits package includes:
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Annual Leave: starting at 28 days, plus Bank Holidays
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Subsidised Health & Wellbeing Membership
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Simply Health - help towards the costs of dentist, optician, and private medical appointments
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Employee Assistance Programme - including free legal, financial and counselling advice
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Pension - up to 10% employer contribution
Please note only shortlisted candidates will be contacted.
CLOSING DATE: Monday 6th July 2026
INTERVIEWS: TBC
GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community
