Join Police Digital Service as a Business Analyst - Fixed Term Contract for 12 months.
Salary starting at £40,000 per annum.
Join a nationally significant transformation shaping the future of digital services across policing. We’re looking for an experienced Business Analyst to support delivery at scale, working across forces, operational stakeholders and multidisciplinary teams to understand needs, capture requirements and improve end-to-end processes.
You will play a key role in translating complex business challenges into clear, actionable insights, ensuring solutions are grounded in real-world operational demand and deliver consistent, high-quality outcomes nationally.
If you’re passionate about collaborative problem-solving, service improvement and delivering impactful change in a complex environment, this role offers a unique opportunity to make a meaningful difference.
About Police Digital Service
To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality.
Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts.
Our vision is to support UK policing to keep people safe, get more from technology investments and make better use of public money, and we’re always on the lookout for great talent to help us achieve this.
Our Values are:
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We value People
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We do the right thing
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We are innovative
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We are one Team
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We are proud and passionate
Why Join us?
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Balance is important and we want you to take time off to recharge - we offer 28 days’ annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available
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Flexible working hours - We trust you to do your job and we appreciate that life doesn’t always fit around a 9 to 5 workday. We operate core hours of 10 to 4, Monday to Friday (37hr week)
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We care about your well-being - we have an EAP that offers not just welfare benefits but also retail discounts
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Plan for the future - we offer an excellent pension scheme and life assurance cover
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Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation
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Family - Enhanced maternity and paternity pay along with a flexible return to work
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Community - one paid day off per year for volunteering
You can find out more here:
Benefits - Police Digital Service (pds.police.uk)
Key Responsibilities
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Analyse and document business requirements to ensure digital solutions meets operational policing needs.
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Use data and process modelling to identify improvements, efficiencies and opportunities across projects and programmes.
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Facilitate workshops and engagement sessions to gather insights and shape solution design.
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Assess risks, impacts and benefits of proposed changes and provide clear recommendations.
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Develop requirements, specifications and acceptance criteria to support design, development and testing.
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Produce clear documentation, reports and presentations for stakeholders.
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Support testing activities, including test case development and validation.
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Work with business change and training teams to support readiness and successful implementation.
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Contribute to performance measures and evaluation of process or system changes.
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Support knowledge transfer and alignment of documentation and processes across the programmes.
What you need to succeed in the role
Essential
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Previous experience providing Business Analyst support to programme delivery.
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Strong experience in requirements gathering, process analysis and stakeholder engagement.
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Ability to translate complex information into clear, actionable outputs.
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Experience supporting technology-enabled change, including awareness of testing and data migration.
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Confident communicator with strong facilitation and relationship-building skills.
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Ability to work independently and collaboratively in multi-disciplinary teams.
Desirable
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Knowledge of firearms licensing or firearms licensing management systems.
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Experience in blue-light or public-sector transformation.
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Familiarity with improvement methods (e.g., Systems Thinking, Six Sigma).
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Understanding of business architecture or test management approaches.
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Experience contributing to business change delivery.
Diversity, equity and inclusion
We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status.
Working Arrangements
This is a remote role with some national travel required to attend meetings.
All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances. Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS.
Please note, we may choose to close the advert early if we receive a high volume of applications for this role so please endeavour to complete your application as soon as possible
