Part-Time Booking Manager (Residential Lettings)
Job Title: Booking Manager (Residential Lettings)
Location: London (Hybrid/Flexible Working Available)
Job Type: Part-Time
Hours: 15–25 hours per week (flexible)
Salary: Competitive
About the Role
We are seeking an organised and proactive Booking Manager to oversee the letting and occupancy management of a portfolio of residential rental properties in London. The successful candidate will be responsible for managing enquiries, coordinating viewings, securing tenants, and ensuring properties achieve high occupancy rates while delivering excellent customer service.
This is an ideal opportunity for someone with experience in property lettings, property management, hospitality bookings, or customer relationship management who is looking for flexible part-time work.
Key Responsibilities
- Manage incoming tenant enquiries via phone, email, and property portals.
- Maintain accurate property listings
- Coordinate tenancy agreements and move-in documentation.
- Liaise with landlords, contractors, and tenants regarding property availability and maintenance issues.
- Monitor occupancy levels and identify opportunities to maximise rental income.
- Maintain booking calendars and tenancy records.
- Ensure compliance with relevant lettings regulations and company procedures.
- Provide regular occupancy and performance reports.
Requirements
Essential
- Previous experience in residential lettings, property management, bookings management, or a similar customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities.
- Ability to manage multiple properties and priorities simultaneously.
- Proficiency in Microsoft Office and property management software.
- High attention to detail and problem-solving skills.
Desirable
- Experience of the London rental market.
- Full UK driving licence.
Benefits
- Flexible working arrangements.
- Competitive hourly rate.
- Opportunity to work independently with autonomy.
- Potential for increased hours as the property portfolio grows.
- Ongoing professional development opportunities.
How to Apply
Please submit your CV together with a brief cover letter outlining your experience in residential lettings, property management, or booking administration.
Job Type: Part-time
Pay: £24,420.00-£45,252.53 per year
Work Location: Hybrid remote in London
