About Us
At Weetons we strive to create a unique experience. A destination like no other - stretching the boundaries in what is created, sourced, and served.
At the heart of our ethos is a commitment to creating a space that brings people together, offering the perfect blend of a vibrant Food Hall, an inspiring Home + Garden collection, and warm, inviting Restaurants.
Our Horticulture Offer
Our Potting Shed and outdoor retail entrance boasts an extensive selection of annual and perennial plants and trees, catering to all tastes and needs. From vibrant evergreen rhododendrons to elegant olive trees and stunning hanging baskets, our diverse range ensures our customers find the perfect addition to any garden.
As such we are seeking a knowledgeable horticultural enthusiast to join our skilled team for the spring /summer months (April - beginning September 2025) to assist in the care and maintenance of our plants and trees, whilst providing exceptional horti knowledge, advice and support to our home & garden customers as well as retail sales support.
The Role
We are looking for a passionate and customer centric Retail Sales & Plant enthusiast to join our team. The ideal candidate will have a passion for customer service and a keen interest and knowledge in plants, their maintenance and general gardening. This role involves the care and upkeep of our plant offering coupled with a front of house role in assisting customers with their purchases, providing expert advice on plants and gardening products, and supporting the team with the upkeep and organisation of our plant area.
Duties
- Front of house: Our plant area is the first area our customers see so the successful candidate needs to be active in warmly welcoming customers and assisting them as required with their navigation of the site.
- Providing knowledgeable customer help and advice with regard to plant and garden purchases and assisting them in finding the right products for their gardening needs.
- Watering, and plant care & maintenance to ensure plants are healthy and well-presented. KEY ASPECT OF THE ROLE
- Supporting the maintenance and upkeep of our plant sales area to an exceptional standard.
- Supporting labelling and pricing of plants and gardening equipment.
- Processing transactions accurately and efficiently at the till as required
- Handling customer inquiries and resolving any issues to ensure a positive shopping experience.
- Assisting in the overall upkeep of home and garden.
Hours Days
Full-time: 40+ hours per week to include weekend work
Skills Required
- Customer Centric
- Good basic knowledge & experience of plant & tree varieties (Advantageous)
- Friendly, outgoing demeanour with excellent communication skills to engage customers effectively.
- Conscientious
- Reliable with excellent time keeping
- Trustworthy
- Hard Working
- Able to work as part of an established team whilst being self-motivated
- Flexible
- Be physically tit (Capable of lifting and carrying i.e. a bag of compost, pushing plant trolleys, etc)
- The position is a varied role, with the aforementioned detailing the type of work to be undertaken by the successful candidate. Please note that the list is not exhaustive and much will depend on the retail environment on the day
Knowledge and Experience
- Previous experience in retail or customer service is essential.
- A strong interest or background knowledge in plants, gardening, landscape maintenance, groundskeeping, or gardening is required.
- Familiarity with plant watering requirements and irrigation is an advantage, however, training will be given.
Benefits
- Generous site-wide staff discount
- Free on-site parking
- Competitive pay: £11 (under 21 years, £13 (21+ years)
- Daytime hours of work
If you have a passion for gardening, plant care and enjoy helping others, we invite you to apply for this exciting opportunity!
Job Types: Full-time, Permanent
Pay: £11.00-£13.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Ability to commute/relocate:
- Harrogate HG3 1EW: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 3 years (required)
- Horticulture: 5 years (required)
Work Location: In person
