Location: Glasgow
Shift: 40 Hours Monday to Friday
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Coordinator to act as the main point of contact for facilities services, delivering an excellent customer experience and building strong relationships with building users on our Network Rail contract.
- Act as the customer-facing representative, coordinating facilities services into one seamless experience
- Maintain a visible presence across the workplace, ensuring shared areas remain clean, tidy and well-presented
- Log and manage facilities requests via CAFM systems, ensuring issues are directed and resolved promptly
- Liaise regularly with floor leads and stakeholders to communicate updates, issues and ongoing works
- Support health and safety procedures, including playing an active role during fire emergencies
- Proven experience in a customer service or workplace or facilities environment (Hard FM environments would be an advantage)
- Excellent interpersonal and communication skills, both written and verbal
- Experience using CAFM systems and Microsoft Office (Maximo is an ideal)
- Strong organisational skills, attention to detail and a proactive, problem-solving approach
- Flexible and adaptable, with the ability to manage conflict positively
- IOSH or similar health and safety qualification (desirable)
- Ongoing training and development
- Working alongside a leading transportation client
- Progression opportunities available on site and across the wider client account
There's a place for you at Mitie, join us today!