GTR are recruiting a Insights Lead based out of Monument Place
This is a great opportunity for an individual with a proven track record to work for one of the country's busiest and award-winning rail companies.
Job Purpose
As Insight Lead, you will lead the development and application of advanced analytics, machine learning and AI-driven insight across GTR, ensuring data is used ethically, effectively and in line with robust governance. You will partner closely with senior stakeholders to translate operational, safety and commercial priorities into impactful analytical models and interventions.
You will provide strategic oversight of insight development on top of the DataHub platform, ensuring consistent standards for model development, validation, deployment and benefits realisation, while acting as a key interface between the central Data & AI function and the wider business.
This role requires deep professional expertise in analytics and machine learning, combined with sufficient organisational understanding to apply these techniques effectively within GTR's operational and safety critical context.
Anticipated interview dates:
First stage: w/c 06 July 2026 (Teams)
Second stage: TBC (in person, Monument Place)
Key Accountabilities:
- Provide strategic leadership for advanced analytics, machine learning and AI use-cases across GTR, ensuring alignment to the Data & AI strategy.
- Accountable for the quality, robustness and limitations of insight produced, and for clearly communicating these to decision‑makers; ownership of strategic direction for Data & AI remains with the Head of Data & AI.
- Operate effectively in ambiguous problem spaces where analytical approaches, data availability or outcomes are not fully defined, exercising judgement in developing appropriate modelling and insight techniques.
- Lead the design and delivery of predictive and prescriptive models, including (but not limited to) fraud detection, incident reduction, service exam optimisation and intervention prioritisation.
- Establish and maintain governance frameworks for models, including model lifecycle management, validation, documentation, monitoring and ethical use of AI.
- Partner with Directorates and data owners to identify high‑value insight opportunities and translate these into clear, deliverable analytical products.
- Oversee the effective use of Copilot Studio and Fabric agents where appropriate to augment insight delivery and decision-making.
- Ensure insight outputs are measurable, outcome-driven and linked to tangible operational or financial benefit.
- Provide direction and oversight to Data Scientists, ensuring consistent standards, tooling and ways of working.
- Act as a senior escalation point for insight-related risks, assumptions and modelling limitations.
Context
The role sits within the central Data & AI function, working on top of GTR's DataHub platform, which ingests and curates data from core operational systems. While data engineering is centralised, insight and analysis must be delivered in close partnership with the business, particularly in safety critical and operational environments.
Knowledge:
- Strong understanding of advanced analytics, machine learning and applied AI in operational environments.
- Knowledge of data governance, model governance and responsible AI principles.
Understanding of rail or safety critical industries is desirable.
Skills:
- Strong ability to translate complex analytical techniques into clear business insight and decision support.
- Excellent stakeholder engagement skills, with the ability to influence at senior levels.
- Strategic thinking combined with hands-on analytical capability.
- Comfortable operating in ambiguous, evolving problem spaces.
Experience:
- Experience delivering data engineering solutions in an enterprise or large-scale environment.
- Experience supporting reporting and analytics platforms (e.g. Power BI).
- Experience working within formal delivery, governance and change management processes.
- Degree in Data Science, Computer Science, Statistics, Mathematics or related discipline or equivalent experience.
What we can offer you
- Final salary pension
- 25 days holiday plus bank holidays
- Healthcare
- Free travel on GTR and sister groups for you and your family
- 75% off travel on other train operating companies for you, and leisure for your family
- Discounted Oyster Card
- GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
- StarHub – our great benefits package which, for example, includes discounts with many retailers.
