Join Our Team at One of Edinburgh’s Most Loved Italian Restaurants!
Made In Italy in the Grassmarket is looking for a Front of House Supervisor to help lead our busy, friendly, and passionate team. If you’ve got great people skills, a love of hospitality, and experience running shifts, we want to hear from you!
⭐ What You’ll Be Doing
- Leading and motivating the FOH team during service
- Ensuring smooth, efficient shifts with excellent customer service
- Training new team members and supporting existing staff
- Handling customer queries, complaints, and special requests professionally
- Supporting the managers with day-to-day operations
- Managing bookings, floor plans, and service flow
- Overseeing cash handling and end-of-day procedures
- Maintaining high standards of cleanliness, organisation, and presentation
- Ensuring our guests experience warm, attentive Italian hospitality every visit
⭐ About You
- Previous experience as a supervisor or senior waiter/waitress
- Confident leading a team in a fast-paced restaurant
- Strong communication and problem-solving skills
- Reliable, organised, and able to stay calm under pressure
- A natural people-person who enjoys making guests feel welcome
- Flexible with availability — including weekends and festive periods
⭐ What We Offer
- Competitive pay + excellent tips
- A supportive, energetic team and a great working atmosphere
- Opportunities to grow, train, and progress within the business
- Staff meals and staff discounts
- A chance to be part of an established restaurant with a great reputation
⭐ Schedule
- Full-time
- Must be available weekends
- Shift patterns vary
Job Type: Full-time
Pay: Up to £15.00 per hour
Experience:
- Supervising: 1 year (preferred)
Work Location: In person
