Job Overview
We are seeking enthusiastic and dedicated Front of House - Team Member to join our dynamic team. The ideal candidate will be passionate about hospitality and committed to delivering an excellent guest experience in a fast-paced restaurant environment.
Full-time applicants are preferred, while part-time positions may also be considered.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
- Assist with seating arrangements effectively.
- Take orders accurately, providing recommendations when necessary.
- Operate the POS system and handle cash and card payments accurately.
- Refill the ingredients display shelves and complimentary sauce station throughout the day.
- Process the takeaway/delivery orders efficiently
- Serve food and beverages in accordance with food safety standards.
- Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
- Work closely with kitchen staff to ensure timely service.
- Handle customer inquiries and resolve any issues promptly to ensure guest satisfaction.
- Support catering events as required, assisting with setup and breakdown.
- Uphold high standards of food safety and hygiene throughout all operations.
Requirements
- Fluent in both English and Mandarin Chinese is essential.
- Comfortable with flexible shifts (including evenings shifts).
- Strong interpersonal skills with the ability to work well in a team-oriented setting.
- Excellent communication skills.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Experience in bartending or catering is a plus but not mandatory.
- A positive attitude and willingness to help others are essential qualities for this role.
Desirable
- Previous experience in a hospitality or restaurant environment is preferred but not essential.
- Knowledge of food preparation techniques and food safety regulations is advantageous.
What We Offer
- Free staff meals during shifts.
- Guaranteed hours with opportunities to work additional hours based on business needs.
- Supportive and friendly working environment.
- Full training provided for suitable candidates.
- Clear career development opportunities for high-performing team members, with the potential to progress to Shift Leader and management roles.
Applicants must have the legal right to work in the UK.
Join us in delivering an outstanding guest experience while being part of a supportive team that values your contributions!
Job Type: Full-time
Pay: £12.71-£15.93 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
Language:
- Mandarin (required)
- English (required)
Work Location: In person
