Job Title: Medical Secretary
Salary: £30,000 - £35,000
Department: Oncology/Haematology
Hours: 37.5 hours per week. Monday to Friday
Shift patterns: 8:00am to 4:30pm, 9:00am to 5:30pm or 9:30am to 6:00pm
Contract: 18 Months Fixed-Term Contract
About Us:
Established in 1932, The London Clinic is one of the UK's largest independent charitable hospitals, providing exceptional care across a wide range of medical and surgical specialties.
Our Haematology service delivers highly specialised care for patients undergoing complex treatments, including stem cell collection and transplantation. Working closely with national and international donor organisations, our teams play a vital role in supporting life changing and potentially lifesaving treatment pathways.
As a charity, everything we do is focused on patient care. Behind every successful treatment is a dedicated team of clinical and non-clinical colleagues working together to provide a seamless experience for patients and donors. This Medical Secretary role is an important part of that journey, helping to coordinate specialist services, support clinical teams and ensure patients receive the highest standard of care from referral through to treatment.
The Role:
This is a varied and rewarding role where you will help coordinate specialist patient and donor pathways within a highly specialised clinical service. Working closely with clinicians, patients, donor organisations and external partners, you will play an important role in ensuring the smooth delivery of stem cell collection services and supporting patients throughout their treatment journey.
We're looking for a highly organised administrator with strong audio typing skills, exceptional attention to detail and experience working within a healthcare environment. You will be confident managing sensitive information, prioritising competing demands and maintaining accuracy within a busy service.
This opportunity would suit someone who enjoys working collaboratively, takes pride in delivering high quality administrative support and understands the important contribution that non-clinical teams make to patient care.
This is a full time, Monday to Friday position working 37.5 hours per week. Shift patterns are 8:00am to 4:30pm, 9:00am to 5:30pm or 9:30am to 6: 00pm.
Please note, this position is offered as an 18 Month Fixed Term Contract.
What You'll Be Doing
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Providing comprehensive administrative support to the Stem Cell Collection Service
- Coordinating donor medicals, stem cell collections and related appointments
- Audio typing medical reports, referrals, discharge summaries and clinical correspondence
- Managing documentation and administration for donor organisations including Anthony Nolan, DKMS and NHS Stem Cell Donor Registry programmes
- Maintaining accurate patient records using systems such as MOSAIQ and DGL
- Liaising with patients, clinicians, donor organisations, insurance companies and other external stakeholders
- Supporting the day to day running of the department through effective office administration
- Ensuring confidential patient information is always handled accurately and professionally
What We're Looking For
Essential
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Previous experience within a healthcare or medical administration environment
- Strong audio typing skills
- Experience using MOSAIQ and/or DGL
- Exceptional attention to detail
Desirable
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Experience within private healthcare
- Experience within haematology, oncology, stem cell or transplant services
- Experience working with donor organisations or external healthcare agencies
Benefits
We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:
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Private Medical Insurance
- Contributory pension scheme (total contribution up to 20%)
- 25 days holiday plus bank holidays
- Life assurance
- Travel season ticket loan
- Family friendly benefits
- A range of retail discounts
- Excellent career development; with clear career pathways and access to further education
We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
