Contract type
Permanent
Location
Whittington
Hours
37.5 hours per week
Annual salary
Starting from C1 £28,176 with the ability to progress to C3 £31,217
Last day to apply
05/07/2026
The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.
They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.
Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.
They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.
The role will also maintain effective working relationships across the hospice to support efficient service delivery.
Qualifications
Essential
· Good level of education including Maths & English
Desirable
· Relevant professional qualifications would be an advantage
Knowledge and experience
Essential
· Have a clear understanding and knowledge of Bluestream learning system
· Previous experience in a learning and development role
· Knowledge and understanding of CQC regulations
· Experience with learning management systems/platforms
· Knowledge of the full training cycle, from design to delivery
· Understanding of the importance of training in ensuring safe and effective care to patients
· Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines
Desirable
· Experience in the charitable sector
Values
· Exhibits our hospice values and behaviours
Skills
Essential
· Strong project management skills
· Excellent communication skills
· Ability to assess training needs and provide recommendations based on organisational goals
· Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)
· Strong organisational skills and attention to detail
· Familiarity with competency frameworks
· Experience in a co-ordination ideally within learning & development.
Personal Attributes
· Empathetic
· Team player
· Able to work under pressure
· Collaborative
· Ambassador for St Giles Hospice
Other requirements
· Valid driving licence
· Eligibility to work in the UK
· Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Job Types: Full-time, Permanent
Pay: £28,176.00-£31,217.00 per year
Benefits:
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Sick pay
Ability to commute/relocate:
- Lichfield WS14 9LH: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 537
