Salary: £27,254- £29,064 pro rata per annum
Grade: F
Contract: Permanent
Hours : 30 hours per week (Term Time Only)
Location: Harrogate, North Yorkshire
The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over 120 minibuses to transport people in North Yorkshire. The team comprises approximately 350 drivers and passenger assistants that operate at locations throughout North Yorkshire.
The team delivers approximately 800,000 passenger journeys per year including 20,000 wheelchair user journeys. The transport provided enables people to access schools, day centres, learning opportunities, supported employment and other meaningful activities in our community. We also undertake registered local bus services and community transport journeys.
We are looking for caring, flexible and committed people to support a client on journeys to and from activities at various centres for 30 hours per week.
The position will be based in Harrogate.
You will be responsible for the safety of the passenger during these journeys and will ensure that the passenger boards and alights safely as well as ensuring that any safety equipment is used correctly. Full training in the use of all safety equipment will be provided.
You will need good communication skills as you will liaise daily with carers and colleagues. Experience is not essential: however, some experience of working in a similar role would be an advantage.
The role requires the flexibility to work split shifts across 5 days on a Monday to Friday basis. The role requires you to be medically trained to administer emergency medication to a child in accordance with a care plan.
We also offer a comprehensive training package including a Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
Key Dates:
Closing date: 19th July 2026
Interview date: TBC
Key Documents:
Job Description
Total Rewards Brochure
Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
