FRENCH SELECTION (FS)
German speaking Customer Service Representative
Location: Bury St Edmunds - Suffolk
Office-based role
Salary: competitive - please state your salary expectations
Ref: 8238GCS
To apply using our preferred format, please visit French Selection website, see link below, go to the vacancies page, search job reference: 8238GCS
Website: www.french-selection.co.uk
A well-established manufacturing company of technical products with global operations.
Main duties: To provide excellent B2B customer service and administrative support
The role:
- Respond to client enquiries in a timely manner, ensuring a quick turnaround time for order status updates
- Provide technical product advice and recommendations to clients based on their requirements
- Keep record of stock availability and lead times in order to advise customers accordingly
- Maintain accurate client details in the system and update when needed
- Process purchase orders, invoices and other documentation in the system
- Monitor customer satisfaction and suggest areas for improvements where necessary
The candidate:
- Fluent in German to business standard (written and spoken) - Essential
- Previous customer service and administrative experience in a manufacturing or industrial environment - Essential
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate with knowledge of ERP systems
The salary: competitive – please state your expectations
Work Location: In person
