Jardinopia is a rapidly growing privately owned multi-award winning designer and manufacturer of home and garden gift products, headquartered in Ross on Wye, and with operations in Virginia USA and Jodhpur India. We also have a shop in Ledbury HR8 1BT.
We sell our products directly to Trade (to companies like Next, Waitrose and Kew Gardens & the National Trust), to Distributors & Wholesalers overseas, at Consumer Shows (such as RHS Chelsea Flower Show and BBC Gardener's World Live), as well as through e-Commerce sites and 3rd party marketplaces. We successfully launched our chain of bricks and mortar destination shops - with Ledbury being the first in April 2023. We are looking to create 5-6 such unique and individual shops throughout the UK within independent store focussed market towns and also Garden Centre Franchises. We launched Ross-On-Wye in May 2026.
We are now seeking a Shop Assistant to work on a rota basis for this new location. The role involves the general sales and management of the shop, and the warehouse of antique and vintage Indian furniture and objet d'art, as well as merchandising and stock replenishment of both. An ideal candidate will have proven shop assistant or shop management experience, are able to operate independently and confidently, and have a background in garden & or/home products. It would be fantastic if you have vintage/antique sales experience too! They will be great at working with shop customers, helping them to select advising them & generally making our shop and warehouse a wonderful place to visit. We will also ask you to support other roles as and when required, such as picking and packing, unloading and so on, in order to provide cover support for holidays and absences. However, the most important things for us when searching for new Jardinopia team members are reliability, honesty, a passion for the role and products, and the desire and ability to quickly learn on the job. This position is for those looking for either Part Time or Full Time Shop Assistant roles & we will consider hiring 2 people. We would anticipate hours amounting to 20-30 a week per person if part time, and 36+ for full time, with some weekend work required on a rota basis. We may from time to time ask you to attend the Ledbury shop to cover sickness and holidays on rare occasions.
Opening Hours:-
April 1st -December 31st - Tuesday - Sunday - 10:00-16:00
January 1st-March 31st - Tuesday - Friday - 10:00-16:00, Saturday & Sunday 11:00-15:00
We close on Christmas Day, Boxing Day, New Years Day & Easter Sunday.
You must be able to easily get to Phocle Green (& Ledbury), and there is plenty of parking on site. Ideally we are also looking for candidates that can drive and have access to a vehicle, in order that they can attend the Ledbury site as necessary.
You will be expected to quickly understand & support the implementation and the daily running of the shop and continuously look for ways to improve the merchandising, layouts, sales and general shop processes. You should be well-organized, punctual, adept at using pricing and labelling equipment, demonstrate effective communication skills and achieve exceptional customer service at all times. Duties may include: opening and closing the shop; receiving, processing, and organizing shipments and deliveries; restocking; ensuring that the shop is clean, neat & well merchandised throughout the day; assist customers in locating products, suggesting gifts and upselling where possible; informing customers of shop promotions to encourage purchases; perform regular inventory counts; keep the shop and stock safe; identify and correct price discrepancies; perform end-of-day cleaning and closing duties; addressing and resolving customers returns and complaints; processing customer payments; maintaining an in-depth knowledge of stocked items and to provide advice and recommendations as needed. Merchandising and managing inventory will be key to ensuring the shop is adequately stocked, clean, visually appealing and remains a 'destination shop' at all times. We will also ask you to support picking and packing of goods.
In exchange for your dedication, hard work and contribution towards establishing and maintaining our 'must visit' destination shop, we are offering a market leading salary with additional benefits, and an exceptionally rare opportunity to join this award-winning team, with the opportunity to advance within the overall Jardinopia company should you wish. We are happy to look at flexible working models & hours to suit other commitments.
If this all sounds like you - and you can demonstrate experience operating successfully in a similar environment, then we want to hear from you straight away.
Pay: £13.50-£14.00 per hour
Expected hours: No less than 36.0 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Home and Garden Products: 3 years (preferred)
- Shop Assistant: 3 years (preferred)
- Retail: 3 years (preferred)
Location:
- Ross-on-Wye HR9 7TW (preferred)
Work Location: In person
