Award-winning workplace - recognised as a Best Workplace 2026 and ranked among the Top 100 organisations for best workplace for development.
The Finance Operations Assistant supports the effective financial management of Tedaisy by implementing processes that ensure compliance with regulations and enhance operational accuracy and efficiency.
What you'll do:
- Adhere to and promote the Company’s financial procedures and compliance standards.
- Coordinate and execute Claims financial transactions and activities, such as payment of invoices, and ensuring all customer premiums are up to date.
- Maintain accurate financial records for claims using internal systems and spreadsheets.
- Checking customer premium payments and support refunds for overpayments.
- Arranging recovery of claim overpayments, ensuring leakage is under 1%.
- Collaborate with other teams to resolve financial discrepancies and errors.
- Respond to financial queries from colleagues, clients, and stakeholders professionally and accurately.
- Assist in preparing regular claims financial reports for internal and external stakeholders.
- Identify financial trends, irregularities, or errors through data analysis.
- Support automation initiatives for streamlining claims payments.
- Participate in audits by providing necessary data and insights
Experience, Qualifications & Skills
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Working knowledge of financial processes within the insurance industry (or similar), with an understanding of relevant regulations and compliance requirements.
- Maths GSCE or equivalent.
- Previous experience in a finance or insurance operations role (e.g. Finance Assistant, Accounts Assistant, or similar) is preferable.
- Strong attention to detail and excellent organisational skills.
- Confident in using Microsoft Excel and other spreadsheet tools to manage and analyse data.
- An analytical mindset with the ability to identify discrepancies and trends.
- A proactive and collaborative approach to problem solving and team interaction.
What we offer
-
23 days holiday per year (increasing with length of service)
- £500 per year to spend on your wellbeing
- Your birthday off (paid)
- 4 x salary life assurance
- Company pension
- Healthcare including 24/7 GP advise & mental health helpline
- Employee assistance programme
Location: Salisbury (on-site, SP1)
Hours: Monday – Friday, 35 hours per week
Pay: £24,500 per annum
Tedaisy Insurance Group, a leading UK InsureTech, consisting of Tedaisy Underwriting Limited, Tedaisy Insurance Brokers Limited, Tedaisy Claims Limited and Tedaisy Technologies Limited, provides a full suite of online insurance solutions for pet and travel markets. Together, we bring value to every element of the insurance chain. We use data and automation to deliver market leading products with a superior customer experience, whilst maintaining competitive and fair pricing.
