Polish-Speaking Office Administrator — Junior Role, Full Training
On The Spot Broker Ltd — Staines-upon-Thames TW18 4HR
Full-time · Office-based · Monday to Friday
We are hiring a junior office administrator for our busy logistics and customs office in Staines.
No customs experience is needed. We will train you from the beginning. This role is suitable for someone who speaks Polish and English, is organised, works well on a computer, and wants to build a stable office career.
What you will do
You will help our UK team manage daily office work, including:
- reading and replying to emails in Polish and English
- answering phone calls from drivers, clients and colleagues
- entering information into our systems
- checking documents for missing or incorrect details
- chasing missing information from clients
- helping the team keep jobs moving during the day
The work is office-based, computer-based and detail-focused. You do not need to know customs now, but you must be willing to learn procedures and follow them carefully.
What we are looking for
You must have:
- fluent Polish — spoken and written
- good English — spoken and written
- good attention to detail
- confidence using email and basic computer systems
- reliable commute to Staines TW18 4HR
- full-time availability, Monday to Friday
This role suits someone who is calm, organised, and happy working through emails, documents and phone calls during the day.
Experience that helps
Experience in any of the following is useful, but not required:
- office administration
- customer service
- call handling
- logistics, transport or freight
- data entry
- working with emails and records
Pay and benefits
- Starting pay: £12.71 per hour or higher depending on experience
- Paid overtime when required
- Formal pay review after 3 and 6 months
- Full training from day one
- Company pension
- Free parking
- Opportunity to grow into a more responsible role
Hours and location
- Monday to Friday, 09:00–17:30
- Office-based in Staines-upon-Thames TW18 4HR
- No remote or hybrid work
- Occasional early or late shift cover may be required when colleagues are on holiday
Trial period
The first four weeks are a paid trial period. During this time we will train you, support you, and check whether the role is the right fit for both sides.
How to apply
Please apply with your CV and answer the questions below. We read the answers carefully.
Pay: £24,440.00-£27,500.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Transport links
Application question(s):
- Answer in Polish, 3–4 sentences:
Wyobraź sobie, że zaczynasz pracę o 9:00 i masz 50 nieprzeczytanych maili. Część jest od klientów, część od kolegów, część to automatyczne powiadomienia. Od czego zaczynasz i dlaczego?
Where do you live, how long would your commute to Staines TW18 4HR take, and how would you travel?
Why are you interested in a full-time office-based role, and what kind of work would you like to be doing in two years?
Tell us about a time when you had to work carefully with details, documents, emails, or customer information.
- Paste the URL of your LinkedIn profile. If you do not have LinkedIn, give us the name, role, company and email address of one professional referee from your most recent job — someone we could contact directly to verify your work history.
Language:
- Polish (required)
- English (required)
Work Location: In person
