F&B Supervisor
Lime Country Lodge Hotel
Location: Solihull, Warwickshire (B94 5JZ)
Job Types: Full-time / Part-time
Pay: From £12.75 per hour + profit share
About Us
The Limes Country Lodge is a family-run, privately owned 27-bedroom hotel, restaurant, conference, and wedding venue. We pride ourselves on delivering excellent customer service in a friendly, welcoming, and professional environment.
We are currently looking for an experienced and motivated Food & Beverage Supervisor to join our growing team and help maintain our high standards across all areas of the business.
The Role
As an F&B Supervisor, you will play a key role in the day-to-day running of the restaurant, bar, and events. You will lead by example, support your team, and ensure every guest has an outstanding experience.
Key Responsibilities
- Supervise daily operations across the restaurant and bar
- Assist in the delivery of weddings, functions, and events, including setup and close-down
- Lead, support, and train team members to maintain high service standards
- Deliver on-the-job training and coaching to new and existing staff
- Monitor team performance and provide feedback to support development
- Welcome guests and manage check-in and check-out procedures
- Handle guest enquiries and resolve issues professionally
- Upsell food, beverages, and services to maximise revenue
- Carry out bar and waiting duties when required
- Ensure all documentation, procedures, and compliance standards are up to date
- Work closely with other departments to ensure smooth hotel operations
Requirements
- Minimum 3 years’ experience in hospitality, customer service, and bartending
- Previous experience in a supervisory role preferred
- Strong communication and leadership skills
- Knowledge of food safety and hygiene regulations
- Good organisational and time management skills
- Basic IT and numeracy skills
- Ability to work efficiently in a fast-paced environment
- Full UK driving licence
- Right to work in the UK
- Ideally located within commuting distance of Solihull
What We’re Looking For
- A proactive and reliable team player
- A positive attitude with a “can-do” approach
- Strong leadership and decision-making ability
- Passion for hospitality and customer service
- A desire for long-term career development
Benefits
- Competitive hourly rate (from £12.75)
- Profit sharing
- Company pension
- Employee discount
- Free on-site parking
Job Types: Full-time, Part-time
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Are you a genuine job seeker seeking employment
Experience:
- Customer service: 3 years (required)
- Hospitality: 3 years (required)
- Bartending: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Solihull, West Midlands (required)
Work Location: In person
