Company Description
We are looking for an Assistant Restaurant Manager to be part of our team for The Hoxton, Southwark in our restaurant Albie.
The Hoxton, Southwark is only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.
Job Description
What you’ll do…
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Lead the team by example, keeping them engaged, motivated and confident in delivering warm, genuine Seabird experiences.
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Work closely with the Restaurant Manager and kitchen leadership to ensure front and back of house operate seamlessly together.
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Support the Restaurant Manager with the day-to-day running of the restaurant, including rotas, training, payroll checks and basic financial administration.
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Help onboard and train new team members, ensuring brand standards, service steps and safety procedures are understood and followed.
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Create a positive and inclusive team culture by giving regular feedback, coaching in the moment and supporting development.
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Be present on the floor, anticipating guest needs, handling feedback and resolving complaints with care and confidence.
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Ensure high standards of food and beverage presentation, cleanliness, stock control and compliance with food safety and licensing requirements.
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Share guest insights and operational ideas with the wider F&B team to help continuously improve the Seabird experience.
Qualifications
What we’re looking for…
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Previous experience as a supervisor or assistant manager in a busy, quality-led restaurant or bar environment.
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A solid understanding of front-of-house operations, service standards and people management basics.
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Comfortable working a rotating shift pattern, including evenings, weekends and peak trading periods.
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Confident communicator in English; additional languages are a plus.
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Organised and detail-focused, while staying flexible and calm under pressure.
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Someone who leads with personality and empathy, not ego.
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A genuine passion for hospitality and creating memorable guest moments.
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A team player who enjoys getting stuck in and supporting others to succeed.
Additional Information
What's in it for you...
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Competitive salary
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28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
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A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
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It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
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Treat yourself once in a while with lots of retail & hospitality perks through our partners.
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Enjoy a free night at The Hoxton and a meal for two when you first start with us.
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Goes without saying, but we’ll feed you during your shift.
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Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
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Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
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Lots of opportunity to progress and switch it up as part of a global family of brands.
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Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
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Extra time off to volunteer with one of our partner charities.
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Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
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Enhanced family leave for when you’re expanding your family.
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An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
