Are you a driven, ambitious experienced service engineer who takes pride in getting it right first time?
We're a market-leading business with over 2,000 five-star reviews, specialising in private domestic heating system maintenance, service and installation. We're not a volume business, and we don't expect our team to complete eight to ten jobs a day to make a profit. We focus on providing a quality service and take a planned, preventative approach that allows us to get it right first time, every time. Experience is essential for this role, but attitude matters just as much.
At Premier Heating Solutions, we pride ourselves on delivering exceptional service and unparalleled aftercare. We put people over profits - valuing our team, our customers and our community - and we're committed to providing innovative and reliable heating solutions to the homeowners who trust us.
We invest in our people and provide ongoing technical and professional training. By focusing on developing our team, we've grown consistently year on year - and we're now expanding into a new area.
You'll have a fully stocked vehicle, an experienced warehouse team, and the day-to-day support of an experienced Service Manager and dedicated office team - handling bookings, parts and admin so you can focus on the job in hand. You'll also have multiple shift patterns to choose from, including the option of a 4-day week and a 3-day weekend. There's no 24/7 callout to worry about, and all your work will be located within 25 miles of our offices.
Key Responsibilities:
- Boiler, cylinder, and heating system maintenance
- Heating system upgrades
- Servicing and landlord certification
- Basic plumbing repairs
- Heat pump service and maintenance (full training provided)
- Own the outcome - getting every job right first time and providing exceptional customer service before, during and after every visit
Skills and Experience:
- At least three years of post-qualification service/repair experience is essential
- Knowledge of S and Y plan heating wiring
- G3 experience is preferred but not essential
- OFTEC, LPG and heat pump experience is preferred but not essential - full training will be provided
- A driven, ambitious mindset with a genuine love of solving problems
- Good planning and organisational skills, with strong analytical thinking
- Great communication skills, with the ability to be open, honest and approachable with every customer
- A team-oriented mindset, supporting colleagues and contributing to a positive, high-performing work environment
- The courage to learn from setbacks and a desire for continual improvement
- A positive, proactive attitude and a willingness to go above and beyond to make sure every job is one we'd be proud to put our name to
What You Can Expect from Us:
- Competitive compensation package, including bonuses and profit share
- Flexible working arrangements, including a 4-day week and 3-day weekend option
- No 24/7 callout
- A fully stocked vehicle and the support of an experienced warehouse manager
- Structured training programme with access to expert trainers
- Genuine opportunities for career development as our network expands
- Supportive and collaborative work environment
- Increasing holiday entitlement from 2 years' service up to 36 days each year
- Additional benefits such as private healthcare, childcare and grocery salary sacrifice, gym membership, high street discounts, and much more.
Job Types: Full-time, Permanent
Pay: £45,000.00-£60,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Profit sharing
- Referral programme
Application question(s):
- Are you located or planning to relocate within 25 miles of Pangbourne?
Experience:
- Gas Safe: 3 years (required)
Work Location: In person
