Property Manager (Lettings & Guest Services)
Fresh Air Property Management | Chichester Marina
Are you a people person who loves property? Do you thrive when balancing multiple priorities, from scheduling complex maintenance to helping a guest plan their perfect weekend away?
Fresh Air Property Management is looking for a versatile Property Manager to join our growing team. We aren’t just managing bricks and mortar; we are managing experiences. If you have a background in Lettings, Estate Agency, or Hospitality and want to join a team that is professional, agile, and actually fun to work with, we want to hear from you.
The Role: More than just administration You will be the heartbeat of our office at Chichester Marina. Your day won’t just be about compliance and contractors; you’ll be the first point of contact for our guests and landlords.
- Guest Experience & Sales: Handling inbound booking enquiries, converting sales, and ensuring every guest has a seamless stay from check-in to check-out.
- Property Coordination: Helping manage our portfolio of 140+ holiday lets, tracking maintenance, and scheduling our trusted contractors.
- Tenancy & Compliance: Ensuring everything stays legal, safe, and up to our high standards using our in-house systems.
- Operational Variety: No two days are the same: one minute you’re resolving a maintenance issue, the next you’re discussing property performance with a landlord.
- Property Field Visits: A balance of office-based management and on-site visits to our portfolio across the Chichester area to conduct check-outs, oversee maintenance quality, and ensure our high standards are met.
Who you are
- A Natural Communicator: You are comfortable picking up the phone to a guest, a landlord, or a contractor and can adapt your tone accordingly.
- Tech-Savvy: You enjoy using systems to stay organised.
- Organized but Agile: You can juggle a high-volume inbox and a busy phone line without losing your cool.
- Local & Flexible: You understand the Chichester area and are ready to be part of our 24/7 team.
Schedule & Benefits
- Salary: From £30,000 per year + Bonus Scheme.
- Weekend Commitment: We operate on an alternate weekend rota. You’ll be in the office on Saturdays and on-call remotely on Sundays. We provide a day off in lieu during the week for your Saturday shift, plus a Sunday on-call bonus of £50–£100 per day
- The Perks: 30 days holiday (increasing with service), Birthday off, Free parking, and business mileage paid at 45p/mile.
- The Vibe: Marina office, artisan coffee, casual dress, and a team that genuinely enjoys working together.
How to Apply We want to see the real you. Please provide:
- A professional CV (Please do not use a generic automated template).
- A brief cover letter telling us about a time you turned a stressful situation into a positive experience for a customer or client.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Experience:
- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
