Job Summary
We are seeking a dynamic and experienced Front of House Supervisor to oversee daily operations within our vibrant hospitality environment. The successful candidate will be responsible for supervising front-of-house staff, ensuring exceptional customer service, and maintaining high standards of food safety and cleanliness. This role offers an exciting opportunity for individuals with a passion for hospitality, team management, and culinary excellence to lead a dedicated team in delivering memorable guest experiences.
Responsibilities
- Supervise and coordinate front-of-house staff, including serving, hosting, and barista team members
- Oversee food presentation and ensure quality standards are maintained during service
- Manage reservations, seating arrangements, and optimize table utilization for smooth service flow
- Ensure compliance with food safety regulations and maintain cleanliness standards across the venue
- Handle customer enquiries, resolve complaints promptly, and foster a welcoming atmosphere
- Support staff training programmes to uphold service excellence and operational efficiency
- Monitor stock levels of front-of-house supplies and coordinate with suppliers as needed
- Lead by example in demonstrating hospitality best practices and professional conduct
Skills
- Proven supervising experience within a restaurant or hospitality setting
- Strong team management and leadership skills with the ability to motivate staff
- Extensive knowledge of food preparation, cooking, and food safety standards
- Experience in food production, kitchen operations, or hotel services is highly desirable
- Excellent communication skills with a friendly and professional demeanour
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Familiarity with restaurant or hospitality software systems is advantageous
- A passion for delivering outstanding customer service and creating memorable guest experiences
This role is ideal for individuals committed to excellence in hospitality who thrive in leadership positions. Applicants should possess relevant experience in restaurant or hotel environments, along with a proactive approach to team supervision and guest satisfaction.
Pay: £13.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Work Location: In person
