Role: Senior Support Worker
Location: Newcastle
Contract Type: Permanent (contract 36 hours)
Hours: Flexibility within 24/7 shifts (12 hours shifts)
Salary: Hourly rate £14.20 + benefits packages.
Who are we?
Time to Care is a specialist care support provider who empowers service users to live their lives in the way they want to, in the home they live, in the community they live and have a voice in the way their care is delivered.
HQ based In Northumberland, we manage services across Northumberland and the whole of the North of England. Services range from multiple independent service living developments to single person independent living solutions and enablement packages.
Established back in 2014 we’re proud to be recognised as a reputable service provider and will continue to grow as we onboard new services. We have exciting growth plans in place for 2025 and beyond which will see our Team reach 100+ which is exciting!
What we’re looking for:
We’re looking for people to join us who enjoy making a difference in people’s lives, who are enthusiastic, compassionate, and dedicated to enriching the lives of our Service Users. You’ll also demonstrate resilience, be able to work under pressure, problem solve and have the ability to negotiate challenging situations or behaviours from time to time. You’ll live and breathe our company values which underpin everything we do every day.
We’re keen to encourage candidates with proven care experience looking for a new career challenge or to move to an organisation that offers progression and continued development.
We are also keen to encourage candidates with limited or no experience but looking for a career change into the healthcare sector. We have the capability to support you through your initial Care Certificate and further Health & Social Care qualifications.
The Service Overview:
Service Overview
An exciting opportunity has arisen to join the team supporting a Service User in Newcastle, with excellent access to public transport links. This is an ideal opportunity for an experienced Support Worker looking to take the next step in their career as a Senior Support Worker.
The service provides 24/7 support to one Service User with a learning disability who is largely independent and does not require personal care. The role focuses on promoting independence and supporting the individual with day-to-day activities, including household tasks such as cooking, cleaning, and maintaining their home environment.
The Service User experiences anxiety, particularly when meeting new people, but once familiar with those around him, he is very sociable, chatty, and enjoys spending time watching movies. A key aspect of the role is encouraging and supporting him to access the community more frequently, build confidence, and participate in activities that promote his wellbeing and independence.
As a Senior Support Worker, you will support the Service Manager in the day-to-day delivery of the service, provide leadership to the team in the Service Manager's absence, attend management meetings, compile reports, conduct supervisions, and support the training and development of team members. There will also be opportunities to support shifts with other local Service Users where required.
The service operates on a 24-hour shift pattern to ensure continuous support and consistency for the Service User.
Your responsibilities will include:
- Working as part of a dedicated Team you’ll provide person centric support to the Service User on shifts as required.
- Enabling Service Users to lead a full and active life, where freedom of choice is respected whilst assessing their needs, individual support and care plans and development of these plans as required.
- Support individuals’ safety, take appropriate action to safeguard their welfare and protect them from abuse wherever possible.
- Be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
- Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing.
- Supporting Service Manager with effective service delivery, attending meetings, writing reports, managing & directly the Team as required.
- Supporting coaching & development of Team members.
- Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others.
- Follow company policies, procedures, and guidance.
- Be committed to our core values and treat everyone with dignity and respect.
What can you expect from us?
When you join us, you’ll be supported from day one through a structured training and induction programme to ensure you are fully compliant and confident in your work.
Longer term, you’ll have the opportunity to develop your career with us, studying for additional qualifications and the opportunity to apply for career development opportunities as we continue to grow.
In return, you will enjoy access to a wide variety of benefits and services which will support a healthy work/life balance including:
- Competitive hourly rate is subject to experience and qualifications with opportunity to increase as you develop.
- Paid Mileage (after 10 miles from home)
- Pension scheme
- Overtime opportunities available
- 28 days annual leave inclusive of bank holidays
- An additional day off for your Birthday
- Referral Bonus £400 paid (T&C’s)
- Annual 100% Attendance bonus £100
- Loyalty Service bonus £200 (paid after 2 years)
- Opportunity to join Blue light discount card community.
- Learning and development and support to achieve qualifications.
- An opportunity to learn from experienced Colleagues as part of an outstanding and committed team.
We pride ourselves in having a diverse team which enables us to offer a person-centric service to our users and be fully representative of the local communities that we work within. We’re proud of our inclusive working practices and encourage applicants from all backgrounds to join our Team.
What you’ll need:
· GCSE Maths & English (or equivalent)
· Recognised Health & Social Care qualification level 2+
· Competent IT skills.
· Pass pre-employment checks.
o Full enhanced DBS
o Right to work / ID
o 5-year employment/ character referencing
· Full driving licence is preferred.
· Committed to completion of mandatory induction & training.
Interested in finding out more?
If you would like to discuss the role in more detail or have any questions, please contact Aisha on 01665 606358, who will be happy to provide further information.
Job Types: Full-time, Permanent
Pay: From £14.20 per hour
Shift:
- 12 hour shift
- Day shift
- Night shift
Work days:
- Every weekend
- Monday to Friday
- No weekends
Work Location: In person
