Job Title: Aftersales Manager – HGV Main Dealer
Location: Leeds
Package: £72,000 Basic Salary + Company Vehicle + 10% Pension + Private Medical Insurance
We are seeking an experienced and driven Aftersales Manager to lead the aftersales operation of a successful HGV main dealership in Leeds.
This is a senior leadership opportunity for a commercially focused individual with a strong background in the commercial vehicle sector, capable of driving workshop performance, customer satisfaction, and profitability across the service and parts departments.
Aftersales Manager - The Role
Reporting directly to the Dealer Principal, you will be responsible for the overall management and performance of the aftersales operation, ensuring exceptional customer service while maximising revenue and operational efficiency.
Aftersales Manager - Key responsibilities include:
- Leading and developing the Service, Parts and Warranty teams
- Driving workshop productivity, efficiency and utilisation
- Managing departmental budgets, KPIs and profitability targets
- Maintaining the highest standards of customer service and retention
- Ensuring compliance with manufacturer standards and health & safety requirements
- Developing and implementing strategies to increase aftersales revenue
- Monitoring performance metrics and identifying opportunities for continuous improvement
- Building strong relationships with key fleet customers and stakeholders
Aftersales Manager - The Candidate
The successful candidate will have:
- Previous experience as an Aftersales Manager, Service Manager or similar senior leadership role within the HGV, commercial vehicle or automotive sector
- Strong commercial awareness with a proven track record of delivering profitable growth
- Excellent leadership, coaching and people management skills
- Experience managing workshop and parts operations
- Strong customer relationship and stakeholder management abilities
- A proactive, results-driven approach with excellent organisational skills
Aftersales Manager - What's On Offer
- Competitive salary of £72,000 per annum
- Company vehicle
- Generous 10% pension contribution
- Private medical insurance
- Career development opportunities within a reputable dealer group
- The opportunity to lead a high-performing aftersales operation
If you are an ambitious aftersales professional looking for your next challenge within the commercial vehicle industry, we would love to hear from you.
Apply today for a confidential discussion.
Pay: £72,000.00 per year
Benefits:
- Company car
- Free or subsidised travel
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
