Salary Band: £28,500 to £30,500 FTE per annum
(pro rata salary £23,108.11 to £24,729.73 per annum)
Hours: 30 per week
Location: Kidderminster & Redditch, Worcestershire
Closing Date: Sunday 19th July 2026
Interview Date: to be arranged
Lead a service that changes lives!
Are you an experienced manager passionate about improving the lives of children, young people and families?
About the role
At ONSIDE ‘s Children & Families Service (Melo), we’re looking for a compassionate and inspiring leader to help shape and develop services that improve wellbeing, build resilience and create positive outcomes across Worcestershire and Herefordshire.
This is an exciting opportunity to join a values-driven organisation where you’ll lead a dedicated team, influence service delivery and make a real difference in local communities every day.
As Children’s & Families Services Manager, you will provide leadership, guidance and day-to-day management to a skilled team delivering high-quality wellbeing support for children, young people and families.
You will champion a positive team culture, support professional development, ensuring the service remains safe, inclusive and welcoming as well as, effective and responsive to community needs.
You will be managing the referrals, waiting lists and service engagement and be key in enhancing the service through developing and improving systems and processes and monitoring outcomes and attendance.
**This role is for 30 hours per week. To be worked over a minimum of 4 days to include Saturday mornings from 9am to 1pm and one early evening per week up until 7pm. You will be working within our Kidderminster and Redditch locations.
Learn More About Our Work
To learn more about the work we do please visit:
- https://www.onside-advocacy.org.uk/melo
Onside’s Benefits
- 26 days annual holiday + Bank Holidays
- Pension Scheme
- Company Sick Pay Scheme (after qualifying service)
- Additional Maternity & Paternity Pay (after qualifying service)
- 24/7 Employee Assistance Programme
- Access to premium Calm App
- Employee Engagement Forum to ensure our employee’s voices are heard!
- Your ‘Birthday Day’ Off
- Supportive working environment & good work/life balance culture
- Support with continuous professional development
Who are we looking for?
We’re looking for an experienced Children & Families Services Manager with a genuine commitment and passion for improving health, wellbeing and life outcomes for children, young people and families.
You will demonstrate strong leadership and people management skills and have experience supporting staff development and performance. Therefore, experience managing or leading teams within children’s services, family support, wellbeing, community or early help services and experience in monitoring service performance and outcomes will be beneficial.
You will understand early intervention, prevention and personalised support approaches for children, young people and families. And, you will need excellent communication and relationship-building skills, be solution-focused and able to overcome challenges creatively and be organised, resilient and adaptable.
If you’re seeking a rewarding management role with purpose, impact and the opportunity to support children and families when they need it most, we’d love to hear from you!
Someone like you?
If you embrace difference and operate with integrity.
If you are committed to fairness and justice.
If you are creative in your approach, can think around problems and find new ways to solve them.
If you’re looking for a job that you can be proud of and be passionate about. Please submit your application.
These values run through our entire organisation. ONSIDE is a creative, collaborative community where people feel free to share new ideas or ask for support. If something’s not right, we don’t just change it. We change ourselves too.
Join our amazing team of skilled staff and volunteers make a difference to the lives of over 15,000 people a year!
Want to know more?
Please get in touch with Viv Mclaughlin, Head of Children & Families Service, by email [email protected].
Please also access our guidance on how to apply to ONSIDE on our advert pages.
ONSIDE reserve the right to withdraw this vacancy before the closing date.
