Job Title: Sales Executive
Location: Swansea, South Wales
Company: FRF Group Toyota
Reporting to: Sales Manager
Hours: Full time
Introduction
We are seeking a driven and experienced Sales Executive to join our high-performing sales Team at FRF Toyota Swansea. FRF Group is a family owned and run business priding itself with excellent customer service. Where meeting Customer Expectations is our Business. Exceeding them is our Goal.
Job Summary:
To professionally sell vehicles while maximising profit opportunities on each sale. Cultivate strong relationships with customers to ensure satisfaction and loyalty. Strive to consistently meet or surpass monthly company and personal targets for sales volume and profitability.
Key Responsibilities:
- Greet customers warmly and understand their needs to recommend suitable vehicles.
- Demonstrating the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test drives.
- Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines.
- Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives.
- Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date.
- Ensuring that each delivery is followed up with a personal call to check the customer is happy.
- Maintain contact with customers to build relationships and future business.
- Planning and organising own daily selling activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
- Works with colleagues and other teams across the dealership to provide a seamless service to customers.
- To have due regard for Health and Safety of colleagues & customers whilst undertaking your duties.
Required:
- Passion for delivering exceptional customer experiences
- Excellent customer service skills and a positive attitude to customer care.
- Good IT skills
- The ability to work to targets and deadlines
- Confidence to work alone without direct supervision.
- Resilient, self-motivated, and target driven
- Holds a full UK driving licence
- DBS check is required for this role
What We Offer:
- Basic Salary - £23,000 Basic + Uncapped Commissions with an OTE of £55,000
- Comprehensive benefits package including pension
- Enhanced Paternity Leave
- Car Benefit Scheme - subsidised lease vehicle from £58.00 per month
- Friends & Family discount
- Cycle to work scheme
(Please provide your personal email address on applications)
We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their age, sex, disability, race, religion, sexual orientation, or any other protected characteristic.
Job Type: Full-time
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
Work Location: In person
