Join a trusted family-run company where you’ll be supported, valued and central to the daily flow of our nationwide services.
Trent’s Drains is a fast-growing, family-run drainage company based in Bristol and supporting clients nationwide. We’re known for our reliable 24/7 response, high-level service and trusted, down-to-earth approach. Our teams include Groundworkers, CCTV Surveying Teams, a Tanker Division, and a Drainage Engineer Division — and we keep everything moving from our busy Bristol HQ.
As we continue to expand, we’re looking for an organised, confident *Scheduling Co-ordinator* to join our friendly office team.
The Role
As a Scheduling Co-ordinator, you’ll help keep our operations running smoothly by allocating work across our engineering, surveying and tanker teams using *BigChange*. You’ll be at the centre of our daily workflow, ensuring jobs are scheduled efficiently and clients receive the excellent service we’re known for.
Your responsibilities will include:
- Scheduling daily jobs and allocating work to engineers and field teams
- Managing incoming enquiries and preparing quotations
- Booking in planned maintenance and quoted works
- Handling reactive/emergency scheduling for our 24/7 response
- Supporting groundworkers, CCTV teams, tanker crews and drainage engineers with job details and updates
- Maintaining accurate records and job progression within BigChange
- Liaising with clients to ensure clear communication and great service
This is a fast-paced, varied role — ideal for someone who enjoys multi-tasking and staying one step ahead.
What We’re Looking For:
- Someone looking for a long term career
- Strong organisational skills and the ability to multi-task
- Excellent communication and customer service abilities
- Must have experience in scheduling / coordination
- Confident using computer systems and learning new software
- A proactive, problem-solving mindset
- Ability to work calmly under pressure in a busy environment
- Drainage experience is *not required** — full training will be provided.
Why Join Trent’s Drains?
- Be part of a *small but growing, inclusive, down-to-earth team*
- Supportive, approachable management who are always close by to help
- Regular social events and a genuine family-feel culture
- Clear progression opportunities as the business continues to grow
- Full training on BigChange and our operational processes
- Work in a team that takes pride in communication, teamwork and reliability
- A stable, long-term role in an essential industry
Job Types: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Company pension
- On-site parking
Experience:
- scheduling: 4 years (required)
Work Location: In person
